About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

Job Title: Accounts Receivable Manager

Department: Accounts Receivable

Reports To: Senior Director, Controller

Exemption Status: Exempt

About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

General Job Summary

The Accounts Receivable Manager will provide leadership and oversight to the department by setting objectives for the accounts receivable team that align with company and accounting department goals.

Essential Duties and Responsibilities

Responsible for the oversight and decisions for the accounts receivable department
Provide leadership in the selection, development and evaluation of staff to achieve departmental goals and objectives
Assist, monitor and enhance accounts receivable workflow processes, as well as communicating best practices with peers and AR team
Review both active and potential customers’ credit scores; making decisions as to credit worthiness and credit limits
Maintain accurate financial records
Perform and/or assist in the month-end close processes where applicable
Prepare and analyze reports on accounts receivable aging, payment trends, and other key metrics
Analyze accounts receivable data, identifying and communicating problematic accounts
Communicate with customers via phone, email, or mail
Coordinate and/or assist with accounts receivable functions when positions are vacant as need requires
Conducts training and acts as a subject matter expert on all things accounts receivable
Ensures billings, payments and/or adjustments are processed appropriately and timely
Deliver quality customer service to both internal and external constituents in a professional, helpful and courteous manner
Participate and/or manage projects when required
Partner with Information Technology to correct or enhance processes when/where needed
Continuously update documentation of accounts receivable processes and procedures ensuring internal controls are in place
Perform other duties as assigned

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

o WINNING – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.

o EXCELLENCE – Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.

o LOVE – Love the people, love the work and love the results.

o INTEGRITY – For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.

o GRATITUDE – We recognize that we are blessed to be in the business of serving others.

o HUMILITY – We strive for greatness with a humble, modest and respectful attitude.

o TEAMWORK – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that…Together, we are Ace.

Minimum Skills, Requirements and Qualifications

Bachelor’s Degree in Accounting or Finance or equivalent experience.
Working knowledge of JD Edwards financial software systems.
Minimum five years’ experience in Accounts Receivable or Collections.
Proficiency with MS Excel including the ability to work with and organize large amounts of data using pivot tables, vlookups and other Excel tools.
Excellent communication and organizational skills and attention to detail.
Must have the ability to work both independently and on a team to complete multiple assignments in a fast-paced environment.
Must be a self-starter with strong critical thinking and problem-solving skills.

Compensation Details

$85000/year

For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External

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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.