Inbound Product Manager

Posted:
9/5/2024, 1:16:17 PM

Location(s):
Georgia, United States ⋅ Atlanta, Georgia, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Product

Workplace Type:
Hybrid

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

We are looking for an Inbound Product Manager who thrives in a fast-paced, collaborative environment, has a desire to craft solutions for the higher education market, and is excited to join our mission!

About the Role

In Prospective Student,

We are the voice of the customer: Talks to customers to understand what features customers need/want to advise the product roadmap. Liaises with relevant parties, including development, QA, documentation, product support, etc., to facilitate the release process. Resolves customer critical issues as needed.

We collaborate: Serve as a user-representative who can convey functional requirements to technical audiences and drives the product development life cycle. Point of contact for internal teams such as consultants, production support, training, documentation and sales. Provide field teams with demos or presentations to prospective customers. Teamwork is the key to success.

We execute: Plan releases and set roadmaps. Design features and define functional requirements, then track and report progress against goals. Ensures timely and high-quality delivery of the product using Agile.

About You

You enjoy the challenges of taking ambiguous problems and understanding how to approach working with a team of people to craft and deliver innovative solutions. Ideally, you also have an understanding or experience with software development practices and familiar with agile methodologies.

Basic Qualifications

  • 5+ years in product management and/or the equivalent in higher education business processes, with 2+ years in admissions

  • User experience with one or more Workday products

  • Prior experience in the development and/or implementation of SaaS solutions

Other Qualifications

  • Background in software product design, UX, and UI, with previous experience building products within an Agile environment

  • A highly motivated, quick learner, who thrives on creatively solving tough problems

  • Outstanding communication and presentation skills with the ability to easily and intuitively adapt content to various types of audiences

  • Ability to provide insights and metrics on adoption, usage, and customer health to the product team

  • An active listener who invites others' points of view

  • Sees setbacks as opportunities to further adapt and learn

  • Propensity to be curious


Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.GA.Atlanta


 

Primary Location Base Pay Range: $118,000 USD - $177,000 USD


 

Additional US Location(s) Base Pay Range: $112,100 USD - $204,000 USD



Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!