Services Team Leader – Resource Management

Driving Operational Excellence Through Resource Optimization and Field Leadership.

Enabling Reliable Service Delivery Across Global Turbomachinery Operations.

Partner with the best

At Baker Hughes, we are advancing energy forward making it safer, cleaner, and more efficient. Our team provides industry-leading products and services that optimize the extraction, production, and processing of energy.

We are a team with integrity, creating value through impactful decisions by effectively connecting ideas and people. We are committed to building a workplace where everyone feels they belong and can thrive. If you’re excited about this role, even if your experience doesn’t align perfectly, we encourage you to apply.

Fuel your passion

As a Services Team Leader – Resource Management, you will be responsible for managing all resources and logistics required to perform maintenance and service activities at customer sites. You will lead the planning, deployment, and development of Field Service Engineers (FSEs), ensuring efficient service delivery across turbomachinery equipment including compressors, gas turbines, and steam turbines.

You will develop operational plans, drive continuous improvement, and collaborate across teams to ensure customer satisfaction, operational efficiency, and financial performance.

As a Services Team Leader – Resource Management, you will be responsible for:

• Leading day-to-day management, scheduling, development, and staffing of Field Service Engineers (FSEs) for installation and service activities.

• Promoting a culture of safety, quality, and compliance with all applicable EHS and quality policies.

• Developing team capabilities through structured training programs, coaching, and certification pathways aligned with business strategy.

• Collaborating with regional planning and resource management teams to meet customer demand and maximize resource utilization.

• Working closely with finance teams to manage budgets, control costs, and achieve financial targets.

• Coordinating with regional resource pools to ensure balanced workforce utilization in line with working time regulations and fatigue management policies.

• Analyzing service demand (regional and global) to ensure optimal allocation and availability of FSEs.

• Ensuring timely and compliant mobilization of FSEs through coordination with assignment and mobilization specialists.

• Driving customer satisfaction by deploying qualified engineers and capturing feedback for continuous improvement.

• Communicating effectively with team members, P&L leaders, and engineering teams during pre-job planning and post-outage reviews.

• Supporting recruitment, onboarding, and workforce planning to meet operational and strategic objectives.

• Traveling as required to conduct leadership engagement visits and meet with customers and field teams.

• Developing annual operational plans and identifying opportunities to improve products, processes, and procedures.

• Contributing to broader business unit planning and strategic initiatives.

To be successful in this role you will:

• Have bachelor’s degree from an accredited university or college, or a high school diploma/GED with a minimum of 4 years of experience in Services.

• Have an experience as a Resource Manager or Field Service Manager within the Oil & Gas industry.

• Demonstrate strong knowledge of field service operations and resource deployment.

• Be fluent in English (spoken and written).

• Possess strong computer skills, including familiarity with standard business software tools.

• Have knowledge of turbomachinery and compressors (preferred).

• Demonstrate strong leadership, communication, and stakeholder management skills.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is unique. In this role, we can offer the following working pattern:

• Working flexible hours—supporting business needs while enabling productivity

• This position will be based in Canada

• Travel is required to support customer engagement and field operations

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. To keep moving forward, we continue to push boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.