THE COMPANY:

Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.

ROLE AND RESPONSIBILITIES:

As part of the Quality Systems team, the Principal Firmware Engineer will work under the direction of the Director, Quality Improvement and Compliance to support Supplier Quality as an external auditor and perform day-to-day quality management activities. Activities will include, but are not limited to, perform on-site audits of suppliers against ISO 9001, ISO 13485 and/or ISO 17025 standards, ensure quality agreements and other documentation is reviewed and updated per requirement timelines and stored appropriately.

The Principal Firmware Engineer will participate in independent and team projects as defined by their Director, following all appropriate Juul Labs procedures.

In office Tuesday and Thursday

KEY RESPONSIBILITIES:

• Perform on-site audits of suppliers
• Maintain records of supplier quality documents
• Review, update and manage Quality documents, procedures using document control system
• Update and maintain databases of supplier qualifications, ensuring upcoming dates for review are communicated and met
• Communicate with Quality team and Supplier Quality teams to maintain relationships and assist with Supplier remedial quality actions such as non-conformances, CAPAs, change notifications
• Provide day-to-day operations support for department (e.g. scheduling, reporting, records archiving)
• Assure Quality Management System compliance within the company
• Serve as a Quality representative throughout the company and with suppliers to improve awareness of Quality initiatives to support departmental and corporate goals
• Preparation of metrics for management review and various review boards, as required
• May also support the preparation and hosting of internal audits and regulatory (e.g. FDA, EMA, DHHS, etc.) inspections
• Drive continuous improvement
• Ability to travel 30% of the time required

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• A minimum of 3 years relevant work experience is required, at least 1 year with auditing responsibilities
• It is preferable that the candidate has experience working in a regulated environments such as cGMP manufacturing facility, quality assurance, manufacturing compliance, clinical quality, or laboratory quality
• Certified auditor in ISO 13485 required
• GxP Quality System knowledge, including relevant regulations and guidances (e.g. ISO 13485, ISO 9001)
• Strong written and verbal communication skills, and analytical problem solving and conflict resolution skills
• Flexible, highly motivated, with strong organization skills, ability to multi-task with attention to detail
• Must be able to manage shifting priorities to meet critical deadlines in a fast paced and dynamic environment
• Effective interpersonal skills with the ability to collaborate / communicate within all disciplines of the organization
• Ability to work independently with a high degree of accountability
• Proficient with using Microsoft Office applications (Excel, Word, and PowerPoint) and Google applications (sheets, docs, forms)

EDUCATION:

• A minimum of a bachelor’s degree or equivalent experience in Science, Engineering, or similar technical discipline is required

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision benefits

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US.