Key Account Specialist - CA

Posted:
9/25/2025, 1:20:37 AM

Location(s):
California, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
On-site

The Van Drunen Family of Companies is growing!

WHAT’S GROWING AT VAN DRUNEN FARMS FAMILY OF COMPANIES?  WE ARE!

As a global, growing, and vibrant ingredient and nutritional supplement supplier to the world’s best companies, Van Drunen Farms Family of companies is always seeking positive and talented employees to help our companies reach the next level.  We provide a family- oriented company and an opportunity to grow professionally and personally.

JOB OVERVIEW:

The Key Account Specialist will provide support in managing relationships with Golden State Herbs sales accounts including overseeing account-specific projects and the allocation of inventory.  The Key Account Specialist will support the sales manager in fulfilling day-to-day requirements such as contract management and forecasting. This role involves working closely with the sales team to ensure the efficient and successful management of sales accounts, including attending trade shows and client visits when needed.

DUTIES AND RESPONSIBILITIES:

  • Manage relationships with sales accounts, ensuring customer satisfaction and retention, including problem-solving as needed to maintain the highest levels of customer service.
  • Manage demand planning for sales accounts.
  • Collaborate with cross-functional teams, such as Product Line Management and Product Development, as needed.
  • Manage contracts for accounts, including generating, ongoing management, and clean-up.
  • Stay up to date on industry trends and changes and identify opportunities for growth within sales accounts.
  • Monitor and report on sales account performance, using data to make informed decisions and recommendations.
  • Provide hands-on management of projects for sales accounts. This includes preparation of project goals and timelines, coordination of required resources, preparation and pricing of product formulas, preparation, and delivery of product samples, and coordinating customer feedback.
  • Ensure the timely and efficient progress of projects, identifying and addressing any obstacles or delays as necessary.
  • Travel to customer accounts or trade shows with Sales Manager approximately 10% of the time.

JOB EXPERIENCE:

  • 2+ years of experience in a related field

KNOWLEDGE & SKILLS:

  • Strong communication and relationship-building skills
  • Takes ownership, with a bias towards execution
  • Strong problem-solving skills
  • Strong project management skills, with the ability to multitask and prioritize tasks effectively
  • Strategic thinker with the ability to prospect and build a pipeline.
  • Ability to utilize both analytical data and conceptual concepts to help identify potential business solutions and/or product offerings to our customers.
  • Well versed in problem solving with keen ability to identify customer/client pains and provide potential solutions through our products and services. 
  • High level of organization and attention to detail.
  • Excellent listening, verbal, and written communication skills.
  • Self-starter with an entrepreneurial approach.
  • Experience in food ingredient industry a bonus
  • Experience negotiating contracts and managing contract renewals
  • Strong computer skills and a quick learner to efficiently use ERP inventory and other software.
  • Strong proficiency with Microsoft Outlook, Word, Excel and PowerPoint and other computer office programs.

EDUCATION:

  • Associate's degree in business administration or related business discipline; Bachelor's degree preferred.

PHYSICAL REQUIREMENTS:

  • Sit and use a computer for long periods of time.
  • Manual and physical dexterity to operate a computer keyboard and handle paper documents.
  • Sufficient near vision acuity to read information appearing on computer display screen, hand-written forms, and printed on paper.
  • Adequate hearing and verbal abilities to communicate effectively in person and by telephone.

The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

WORKING CONDITIONS:

Indoor office environment, may on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and technical skills required of personnel so classified. 

In the Van Drunen Family of Companies, commitment to excellence is in everything we do! As a global ingredient and nutritional supplement supplier to the world’s best companies, we thrive on nourishing others with our products and our care for people. If you are looking to make an impact and grow with a family-friendly, values-driven company, you'll fit right in with the Van Drunen Family of Companies!

Our employees are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, creativity, innovation, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our Company’s achievement as well.

The Van Drunen Family of Companies is an Equal Opportunity Employer and prohibits discrimination and harassment of any type. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you are an individual with a disability in need of assistance or an accommodation during the application process, please contact us at [email protected].

Van Drunen Family of Companies does not accept unsolicited resumes.  Any resumes, CV’s, and other unsolicited assistance from search firms that do not have a submitted request and written search agreement for a position-specific requisition will be deemed the sole property of Van Drunen Family of Companies and no fee will be paid in the event the candidate is hired by our Company.

Equal Opportunity Employer: Disability/Veteran