JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

• Helpdesk/Reactive Work Orders

Receive helpdesk services requests generated by users through Shell Hub

Raise services requests if received though other channels (G4S team, Help Desk phone number, Shell Workplace App services requests – Shell have not cancelled both yet) in Corrigo

Assign and dispatch services requests to specific service providers based on nature of works for all complaints, services requests and Site & Safety Walk findings

Communicate and/or coordinate with requestors to ensure request closure, request status, reasoning and commit on probable timing of request closure

Follow up on completion of services requests with respective service providers and ensure they meet response times in Corrigo

Record/keep tracking and pull monthly report of work orders

• TCB & Non-TCB Proposals

Raise project proposals (PTs) according to project categories including Project, Ad Hoc/On-Demand and TCC15 [transferring to Corrigo]

Generate POs via JDE System [transferring to Corrigo]

Delegate GR & Rubber Stamp (invoice processing) with Finance team

Keep track of PTs documents and approvals in SharePoint and in Procurement Tracker

Manage Jaggaer System – JLL’s e-bidding platform

• Prepare reports/trackers

Monthly reports: Reactive Work Orders, Procurement Tracker, Time Sheet Summary of Technicians, Handyman, HSSE Supervisor, Mailboys, Coffee Girl, Security Guards and Drivers, Overtime Report of Technicians, Handyman and HSSE Supervisor, RE DE&I

Daily reports: Overnight Parking Requests, Priority Matrix [Escalated Service Requests Tracker), Site & Safety Walk, Security Reminder [Shell’s policy to track personal belongings being left unattended]

Records: HO2’s elevators malfunction, Soft Services’ service request (for MOSR data), temperature issue, water dispenser, air purifier, exhaust fan

• Inventory Management

Oversee inventory management

Keep track of RE stationeries record (hard copy), update stock and request for re-purchase of RE stationeries

Manage team’s uniforms stock and sizing alteration

• Manage Training Matrix

Keep recording and tracking of Technicians’ trainings and certificates, apply and extend certifications and fit-to-work tests

Filing RE training documents for both client and JLL team members in SharePoint

Coordinate training process of RE members: book trainings, prepare documents, raise PTs, confirm payment, book Carpool, certificates filing

• Card Reader Access System via Genetec

Generate new access cards (from GID form) for new contractors – Canteen, tenants, cleaners

Manage access for staff, contractors and visitors (lobby 1 & 2)

Manage lost cards – deactivate access, generate replacement

• Time Sheet Summary

Time Sheet Summary Manage daily clock in system [ระบบสแกนนิ้ว] for Technicians, Security Guards, HSSE Supervisor, Handyman, Gardeners/Cleaners (both HQ and CNS), Drivers and Mailboys – update new joiner and delete retired staff

Manage monthly working schedule in Cadena System for Technicians, Security Guards, HSSE Supervisor, Handyman

Submit monthly Time Sheet Summary of Technicians, Handyman, HSSE Supervisor, Mailboys, Coffee Girl, Security Guards and Drivers to respective supervisors

• Overtime

Supervise Cadena System for Technicians, Security Guards, HSSE Supervisor, Handyman’s overtime requests and approvals

Generate monthly overtime reports for further PT request

Keep track of AC cleaning overtime records and reports

Ensure monthly overtime requests align with plan proposed weekly to the client

Coordinate with JLL’s HR to update overtime’s approver flow in the system

• Condeco

Check room booking, confirm setup plan with Handyman [when P’Sa is on leave], check EV Charging Stations booking and contact users for urgent/special cases

• Sustainability

Keep track and submit monthly data: Regional Tracker, CIP Log, Electricity & water Data, Thailand folder

Coordinate with related operations for sustainability initiatives implementation

Prepare information/materials for QBPR – when requested

• Cority – waste data

Check monthly food and garden wastes data with Canteen staff and gardener

Keep track and submit monthly waste data in Data Integration System and Waste data Managers

Check for needs and provide materials for Canteen staff and gardener

• RE DE&I

Submit quarterly data updates and reports/presentations – now completed

• Manage Shell Workplace App

Publish and promote announcements as well as notifications, oversee services requests, pull analytics reports

• MS Forms

Manage RE forms including Overnight Parking Request, Technician’s Daily Checkpoints, EV Vehicles records and LPR Vehicles Registration

• Manage RE functional card and RE email

Manage RE functional card login and use RE email to send out internal announcements as well as daily Overnight Parking Requests to G4S team

• RE Contact

Manage RE contacts and team members information, occasionally update team structure

• SharePoint file management

Manage duplicate files and retrieval access for site’s recycle bin in SharePoint

• JLL

Coordinate with IT team for password reset of team members

Raise HR Direct Portal ticket for Technicians

Coordinate with HQ for team members’ documents, uniforms and insurance (annually)

Coordinate with HR for relevant access of new team members

• Perform other duties as requested

 

Perform public announcements and MC duty during company’s events/activities

Assist in the event setup process and facilitate the event over weekend

Draft and send out internal email announcements

Provide signages and other related documents like event signing form, tenant agreement, site visitations, Seismic flowchart, earthquake emergency announcement soundtrack revision

Assist with other RE activities, e.g., Thailand Energy Award (TEA), Fire Drill – prepare nametags and update sequence before the event & supervise headcounts process for HO1 during the event

Translate and proofread related documents and interpret during important meetings

Location:

On-site –Bangkok, THA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.