Posted:
10/2/2024, 1:53:26 AM
Location(s):
Metro Manila, Philippines ⋅ Taguig, Metro Manila, Philippines
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Responsible for supervising the operations of the contact center.
MAIN RESPONSIBILITIES:
•Supervise a customer service team (officer level) for providing after-sales non-technical support to meet user requirements according to terms of contracts.
•Mainly in the implementation of work allocation and rosters for the Para-professional group.
•Focuses on mentoring, coaching, and coordination.
•Responsible for customer service activities including telephone and email.
QUALIFICATIONS
Education
Bachelor's Degree
Experience/Background
Minimum 4 years
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
Website: https://abbott.com/
Headquarter Location: Illinois City, Illinois, United States
Employee Count: 1001-5000
Year Founded: 1944
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Biotechnology ⋅ Emergency Medicine ⋅ Genetics ⋅ Health Care ⋅ Health Diagnostics ⋅ Manufacturing ⋅ Medical ⋅ Medical Device ⋅ Nutrition ⋅ Pharmaceutical