Project Role : Custom Software Engineer
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Salesforce Data
Good to have skills : Salesforce Lightning Aura Components
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Salesforce Data 360 Engineer, you will be responsible for owning and governing Data Cloud based architecture across multiple Salesforce implementations. You will design, build, and deploy scalable Data 360 solutions while ensuring enterprise-grade performance, security, and data governance. This role requires strong hands-on experience with Salesforce Data Cloud (Data 360), combined with deep Salesforce technical expertise. You will collaborate with business and delivery teams to drive adoption of unified customer data, real-time activation, and AI-enabled use cases, while establishing best practices for data modeling, identity resolution, and activation architectures.

Roles & Responsibilities:
Own and govern the technical architecture for Salesforce Data Cloud (Data 360) implementations across programs.
Design, build, and deploy enterprise-scale Data 360 solutions, including data ingestion, unification, and activation.
Define data ingestion, identity resolution, data modeling, and activation strategies aligned to business use cases.
Lead and guide teams responsible for Data Cloud development, configuration, and deployment.
Conduct technical and architectural design reviews, ensuring adherence to Data Cloud best practices and standards.
Integrate Data Cloud with Salesforce core data models, Marketing Cloud, Personalization, AgentForce, Apex, Flows, and external systems.
Identify platform limitations and data constraints, designing scalable and compliant mitigation approaches.
Provide architectural oversight and technical guidance across multiple teams and initiatives.
Facilitate technical workshops for Data Cloud solution design, identity strategy alignment, and activation planning.
Define reusable Data Cloud frameworks, patterns, and best practices for ingestion, unification, and activation.
Ensure compliance with non-functional requirements, including performance, scalability, security, and data governance.
Mentor teams on Data Cloud implementation standards, governance, and release best practices.
Evaluate new Salesforce Data Cloud features and roadmap enhancements for enterprise adoption.


Professional & Technical Skills:
Must Have Skills
Strong hands-on experience with Salesforce Data Cloud (Data 360) in enterprise implementations
Drive adoption of advanced Data Cloud capabilities including Agentforce, Einstein AI, Zero Copy, Semantic Layer, and Document AI. Data Streams & DMOs
Deep understanding and proven hands-on experience of Data Streams, DMOs, Identity Resolution, Data Transforms, Calculated Insights, Segmentation, and Activation.
Proven ability to design and govern data ingestion strategies (batch, streaming, APIs, Zero Copy).
Experience working across Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud with Data Cloud integration.
Strong knowledge of Salesforce platform limits, Data Cloud constraints, and scalable architecture design
Ability to develop maintainable and scalable solutions.
Strong problem-solving and communication skills.
Advanced SQL skills for analytics and Calculated insights.
Experience with APIs, event data, and cloud data platforms.
Experience working with JSON, APIs, and data integration pipelines.
Understanding of event-based data and customer engagement tracking.
Basic understanding of Salesforce metadata, objects, and permissions.
Experience with DevOps processes, CI/CD pipelines, and release governance in Salesforce environments.

Soft Skills
Strong leadership, communication, and decision-making skills with the ability to guide teams, manage stakeholders, and drive successful Salesforce Data 360 delivery in complex enterprise environments.
Certifications Required:
Salesforce Data Cloud Consultant Mandatory
Salesforce Administrator Mandatory
Agentforce Specialist Preferred
Salesforce AI Associate Preferred
Salesforce Platform Data Architect Preferred
Salesforce Marketing Cloud Consultant Preferred
Salesforce Service Cloud Consultant - Preferred
Salesforce Sales Cloud Consultant - Preferred


Additional Information:
10-12+ years of Salesforce experience.
1-2 years experience in Data 360 implementation projects is required
Familiarity with Agile / SAFe delivery methodologies.
Experience handling multiple teams and workstreams.
15 years of full-time education is required.
Experience working with enterprise customers.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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