About the Metropolitan Museum of Art

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.

At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity. 

Respect: Engage one another with collegiality, empathy, and kindness, always.

Inclusivity: Ensure that all are and feel welcome and valued.

Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.

Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity.

Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve. 

GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES:

Join a professional management team responsible for general maintenance of the Main Facility.

The Cleaning section performs many vital tasks throughout the Museum, including but not limited to cleaning galleries and office spaces, supporting special exhibitions, and ongoing construction activity. You will provide hands-on leadership and supervision of union personnel, with an emphasis on clear communication, and high-level performance. You will lead through presence, communication, and accountability.

PRIMARY RESPONSIBILITIES & DUTIES:

• Manage 12am - 8am Custodial Shift, ensuring all cleaning and housekeeping functions are performed to established standards

• Provide managerial coverage on weekends for the Buildings Department on a rotating schedule

• Maintain regular visibility on the floor to support staff, monitor performance, and address issues in real time

• Inspect Museum spaces and proactively identify cleaning, maintenance, or repair needs

• Assign, coordinate and supervise daily work assignments, cleaning set ups and major projects

• Address performance, attendance, and conduct concerns, corrective actions, and formal discipline when appropriate

• Manage and maintain accurate records related to inspections, training, corrective actions and disciplinary actions.

• Coordinate periodic task schedules, and plan maintenance programs

• Oversee inventory supplies, and custodial equipment programs

• Ensure that storage areas are properly organized, safe, and properly maintained.

• Other duties as assigned

REQUIREMENTS & QUALIFICATIONS:

• BA/BS degree preferred

• 3-5 years of supervisory or management experience in institutional or commercial cleaning

• Demonstrated ability to lead unionized staff with professionalism, fairness, and consistency 

• Strong people-management and interpersonal skills, with the ability to coach, correct, and motivate employees

• Proven problem-solving skills and sound judgment in addressing workplace issues.

• Experience with a broad range of cleaning methods, equipment, and technologies preferred

• Excellent computer skills required

• OSHA knowledge required

COMPENSATION RANGE:

• Pay Range: $80,000.00 - $90,000.00 / Annually

The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.

Visa Sponsorship

Visa sponsorship is not available for this position.

Location Requirements

At time of employment, employees are expected to be located within commuting distance of the Museum. “Commuting distance” means that they are located in one of following states: New York, New Jersey, Connecticut, or Pennsylvania (the “Tri-state and PA” areas), and be able to commute to and from the Museum in a single day.

Benefits Offerings

The Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Note: Benefits Offering may differ based on Employee Status.

• Medical, dental, vision and life insurance
• 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
• Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
• Long-term disability coverage
• Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
• Commuter benefits (pre-tax income for parking or mass transit expenses)
• Free financial-planning services
• Financial assistance for relevant coursework, seminars, and training programs
• 25% discount for staff in Museum shops
• A subsidized staff cafeteria
• Access to the Museums Council pass, which grants free admission to various museums and cultural institutions

We recognize that it is highly unlikely that someone meets 100% of the desired attributes for a role. If much of this job description describes you, then please apply for this role.

The Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact [email protected].  

The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.