FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"We're seeking a Director of Product Management - AI Agent Solutions to lead the strategic agentification of the FICO Platform, translating cutting-edge generative AI capabilities into intelligent autonomous agents that transform how financial institutions operate and deliver value. In this role, you'll shape the product vision, roadmap, and go-to-market strategy for FICO's agent-based solutions while collaborating with cross-functional teams to bring these innovations to market." - VP, Product Management

What You’ll Contribute

• Develop and execute the product vision and roadmap for AI agents on the FICO Platform, creating solutions that autonomously execute complex financial processes, enhance decision intelligence, and deliver superior user experiences.

• Identify high-value use cases for agent implementation across financial services, prioritizing opportunities that deliver measurable business outcomes for our customers.

• Define clear product requirements and success metrics for agent capabilities, ensuring alignment with market needs and FICO's strategic objectives.

• Orchestrate cross-functional collaboration across engineering, data science, design, and go-to-market teams to deliver compelling agent solutions that meet customer expectations.

• Create product positioning, messaging, and enablement materials that articulate the unique value proposition of FICO's agent-based solutions to customers and partners.

• Establish agent governance frameworks and best practices that ensure responsible, compliant, and ethical deployment of autonomous AI capabilities.

• Analyze competitive offerings and market trends to maintain FICO's leadership position in AI-powered decision intelligence solutions.

• Drive product adoption through customer engagement, pilot programs, and success measurement to demonstrate business impact.

• Communicate effectively to high-level stakeholders internally and externally.

• Represent FICO as a thought leader in Agentic AI by engaging with industry analysts, participating in executive forums and speaking at influential events.

What We’re Seeking

• 8-12 years of experience in product management with a focus on enterprise software, AI/ML solutions, or platform products.

• Strong track record of leading successful product initiatives that leverage emerging technologies to solve complex business problems.

• Demonstrated ability to translate technical capabilities into compelling product offerings with clear market differentiation.

• Experience working with AI technologies, preferably with knowledge of LLMs, generative AI, or conversational AI applications.

• Understanding of financial services use cases, workflows, and customer needs, particularly in areas like risk assessment, fraud detection, or credit decisioning.

• Strong business acumen with ability to build business cases, pricing models, and go-to-market strategies for innovative products.

• Exceptional communication skills with a talent for making complex technologies accessible to business stakeholders.

• MS in business, computer science, engineering, or related field.

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

• The targeted base pay range for this role is: $140,000 to $220,000 with this range reflecting differences in candidate knowledge, skills and experience.
   

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy