Job Description:

Role Summary/Purpose:

Reporting to the SVP Acquisition and Early Lifecycle, the SVP Credit Acquisition Strategies will lead a team focused on enterprise-wide credit strategy for account acquisition.  This includes score and attribute selection, tool utilization, and data analytics to build strategies for approval decisions, initial line assignments, multi-product optimization, and robust strategy testing and monitoring.

Our Way of Working

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Lead a team in development and enhancement of new account credit strategies that drive profitable growth for Synchrony and clients across the enterprise while operating within the risk appetite

• Develop and track core acquisition credit strategies at the product and client level that minimize both Synchrony’s and the retail partners’ risks, while balancing the risk–reward tradeoff

• Drive scalable acquisition strategies that reduce operational risk, enable rapid adjustments in response to new data or data sources, while still providing risk/reward customization at a portfolio level

• Evaluate multiple data sources to evaluate and uncover insights and integrate into acquisition strategies. Partner with external partners to identify new data sources

• Utilize advanced underwriting techniques to optimize acquisition strategies and new account credit decisions

• Identify and communicate how acquisition actions impact overall portfolio performance (understanding portfolio and platform nuances)

• Maintain detailed strategy performance projections and a performance monitoring platform to measure performance vs. projections;  oversee the governance of performance breaches

• Approve strategy changes within the delegated Lending and Investment Authority

• Work closely with Credit portfolio leaders to ensure strategies support both business and client objectives, while maintaining a straightforward, standardized, enterprise-wide decision structure

• Work effectively cross-functionally to drive smart growth and client satisfaction.

• Support driving enhanced strategies and a test/learn/react framework to manage credit exposure and optimize risk/reward tradeoff

• Coordinate planning cycle with portfolio teams to ensure consistency in business plans

• Manage the credit bureau strategy, planning, and budget including regularly interacting with

• Oversee the growth and development of the Acquisition and Early Lifecycle Strategy organization

• Drive the enhancement of credit monitoring and report-out of acquisition metrics designed to identify credit risk exposure and effectively develop mitigants

• Perform other duties and/or special projects as assigned

• As the business model owner for ~20 acquisition models, work closely with the model development and monitoring teams to optimize model performance and understand impacts on strategy

• Manage the L3 governance for the Acquisition Credit Strategy Development process, ensuring the acquisition L3 process has effective controls in place and is operating in compliance with regulations and standards

• Interact with regulators on quarterly reviews and periodic exams that include the acquisition process

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Bachelor’s degree and 10+ years’ experience in strategic credit/risk management; in lieu of a degree 12+ years’ experience in strategic credit/risk management

• 3+ years' experience with credit decision systems

• 5+ years’ experience in credit risk strategy development or enterprise analytical role in consumer credit

• 3+ years’ experience managing teams

• 3+ years of experience with advanced SAS or other similar data analytics tool

• Ability and flexibility to travel for business as required

Desired Characteristics:

• Experience operating at a strategic level as part of a senior leadership team

• Background in establishing a business wide philosophy for credit, identifying internal and external events that could affect the business

• Experience with Credit Bureaus

• Strong analytical and reporting/monitoring skills

• Use of advanced technical and analytical competencies in driving effective strategic goals within a significant functional area

• Strong communication and presentation skills

• Familiarity with consumer and commercial lending products and practices

• Experience creating and leading organizational change

• Demonstrated leadership skills and ability to lead virtual teams

• Master’s Degree or MBA with advanced analytic focus, or equivalent

Grade/Level: 15

The salary range for this position is 200,000.00 - 330,000.00 USD Annual.  This position is also eligible for an Annual Incentive Plan target of 25% of salary and an Annual Equity target of 25% of salary.  

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

 

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:

Credit