Company:

Marsh

Description:

We are seeking a talented individual to join our team at Marsh as a Senior Account Executive for our Senior Care Practice based out of our Chicago or New York City office. This is a hybrid role that requires working at least three days a week in the office. The successful candidate will lead daily operations from a support and administrative level, coordinating complex logistics and task assignments for client relationship projects while ensuring effective communication and problem resolution.

Marsh’s Senior Living & Long-Term Care Industry Practice is dedicated to delivering a differentiated client experience grounded in brokerage excellence, analytical rigor, and deep industry expertise. We understand the unique challenges faced by senior living and long-term care providers—including independent living, assisted living, memory care, skilled nursing, and hospice services—and leverage our global talent and consultative capabilities to help clients mitigate risks and embrace new opportunities.

We will count on you to:

• Utilize detailed risk expertise to evaluate client risks, review loss experience, cash flow, and financials, and develop tailored solutions to meet client needs within the senior living and long-term care sectors.

• Monitor client retention and contribute to generating new business opportunities through strategic engagement and industry knowledge.

• Serve as a primary client contact, responding to complex client inquiries and ensuring a high-quality client experience.

• Support the growth and retention strategy for the account team, helping to implement initiatives that drive client satisfaction and business expansion.

• Act as a thought leader within the organization, ensuring compliance with all professional, transparency, and regulatory standards.

• Engage with industry associations and participate in Marsh-hosted events such as the Senior Living & LTC Annual Risk Summit, forums, and webinars to stay connected and bring value to clients.

What you need to have:

• Proven experience in risk analysis, client relationship management, or insurance solutions within the senior living, long-term care, or related industries.

• Strong analytical skills with the ability to interpret financial and loss data.

• Excellent communication skills, capable of engaging with clients and internal teams at various levels.

• Knowledge of industry regulations, compliance standards, and best practices relevant to senior living and long-term care.

• Ability to manage multiple client accounts and coordinate complex logistics effectively.

What makes you stand out:

• Demonstrated leadership in client service or risk management roles within the senior living or long-term care sectors.

• Experience in developing innovative risk mitigation strategies tailored to this industry.

• Active participation in relevant industry associations such as AALNA, AHCA/NCAL, Argentum, ASHRM, or LeadingAge.

• A track record of building long-term client relationships and driving business growth.

• Proven ability to leverage Marsh’s industry forums and networking opportunities to enhance client engagement and knowledge sharing.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $136,300 to $290,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.