Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Financial Crimes & Fraud Mgmt

Pay Details:

$145,000 - $200,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Building a World-Class, Diverse and Inclusive Technology Team at TD.

 

The Financial Crimes and Fraud Management Technology Solutions team, part of Enterprise Protect, is responsible for protecting the Bank, customers and employees by delivering and supporting strategic technology solutions to analyze, prevent, detect and resolve fraud against TD customers and critical TD technology assets.   

 

What We Stand For:  Fraud Technology Solutions is continuously evolving to mitigate fraud risk to the Bank, including introducing new initiatives with the advancement of TD's data analytics strategy, new modern prediction and detection capabilities and streamlined customer focused claims services.   

Accountabilities:

• Establish and maintain effective relationships with key stakeholders including leadership within Protect, business, technology, control functions, and external vendors, as appropriate.
• Establish product framework, cadence, and metrics to excel the End to End Protect maturity journey, ensure effective investments, and reduce risk.
• Support Protect SLA to develop and refine Protect Product Strategy and delivery roadmaps, communicate and engage broader stakeholders to achieve alignment of the strategy. 
• Govern the Protect Product total book of work, manage incoming pipeline, and facilitate capacity planning to meet the needs.
• Identify and manage key commitments and interdependencies cross multiple teams and ensure outcomes are met.
• Drive innovation culture and deepening of external engagement to drive industry alignment.
• Foster continuous improvement of both workforce and customer experience.
• Maintain up to date awareness of regulatory, competitive and industry landscape to pivot product strategy, as needed.
• Produce and collect regular update, content, material creation for Board, SET, and relevant risk forum purposes.
• Maintain full inventory of auditable materials and support audit or regulatory inquiries where required.
• Facilitate the creation and maintenance of Targets operating model /Strategy and standardize routines across Protect Product.
• Acts as the liaison for the Business architecture support teams.
• Advocate Protect Talent strategy and execute on assigned deliverables to drive outcomes.
• Owner of Product Annual planning and Expense & Forecasting process.
• Monitor Metrics/KPI and Regulatory/Risk Reporting.

Key Qualifications & Capabilities

• At least two pillars of expertise and experience across Financial Crime, Insider, Fraud/CIAM, and Cyber areas.
• Successful at building partnerships at the senior executive level and capable to influence peers and drive complex changes in a large organization.
• Proven track record of attracting, developing and retaining diverse top talent.
• Strong people leader with demonstrated experience in leading high performing teams.
• Active champion of raising the bar on continuous improvement.
• Proven ability to serve as strategist, change agent and advocate, while balancing business realities, regulatory expectations, and best practices.
• Possesses a clear understanding of the importance of collaboration across the organization to leverage peer groups.
• Ability to stay resilient under pressure and operate in an evolving and sometimes ambiguous environment.
• Demonstrated time management and organizational skills to meet tight deadlines and the flexibility to adapt to changing priorities.
• Demonstrated relationship building skills, with a superior ability to make things happen through the use of positive influence.
• Powerful communicator who engages colleagues, business partners, external stakeholders, and employees.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet