Technical Support Analyst

Posted:
8/12/2024, 11:48:27 PM

Location(s):
Ontario, Canada ⋅ Atlanta, Georgia, United States ⋅ Georgia, United States ⋅ Athens-Clarke County Unified Government, Georgia, United States ⋅ Toronto, Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

Workplace Type:
Hybrid

As a Technical Support Analyst you’re a Docebo product expert and the first point of contact for customer issues and questions. As a Technical Support Analyst,  you can be the game changer in a customer’s day. You will be helping with technical issues or answering questions that help clients utilize their system to the fullest potential. It is your job to ensure our customers have their questions answered, their system up and running, or their technical concerns alleviated.

As a Technical Support Analyst,  you can be the game changer in a customer’s day. You will be helping with technical issues or answering questions that help clients utilize their system to the fullest potential. It is your job to ensure our customers have their questions answered, their system up and running, or their technical concerns alleviated.