Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

We are guided by our five core values, that shape the way we work, every day: Improve Care, Deliver Results, Grow Together, Own It and Do What’s Right.

 

The Travel & Expenses Associate is responsible for providing support to all users by email and telephone according with the company policy for all ConvaTec entities. Will be responsible for managing T&E mailbox, auditing expenses, training employees, enforcement of policy, corporate credit card management and execute controls to identify any system interface issues or any discrepancy. Will be interacting with different departments and supporting different business units throughout the organization.

Key Responsibilities:

• Provides support to our end users, in questions related to expense submission and reimbursement process, over the phone and by email.

• Manage Travel & Expense (T&E) system including administrative and maintenance tasks.

• Provide end-user support by troubleshooting and resolving system-related problems, such as login issues, expense report errors, and workflow approval processes. 

• Manage the administration and user support for our corporate card program, ensuring timely card issuance, monitoring, and cancellation as per company policies. 

• Prepare detailed Excel reports and present findings to management.

• Develop and maintain documentation regarding training materials and standard operating procedures.

• Liaise with internal and/or external auditors to provide documentation as required.

• Audit expense reports in accordance with company policy.

• Maintain standards of confidentiality with respect to all matters and documents.

• Other duties as required or assigned.

Skills & Experience:

• Bachelor’s degree in business administration, Finance, or a related field (or equivalent work experience). 

• Excellent communication skills in English, both verbal and written, with the ability to communicate effectively with stakeholders at all levels. 

• Customer service mindset with the ability to provide exceptional support to end-users. 

• Strong attention to detail and ability to handle multiple priorities in a fast-paced environment. 

• Ability to adapt quickly to new technologies and process changes.

• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights. 

• SAP experience desired but not essential.

Travel Requirements:

• Position may involve travel up to 10% of the time, mostly within Europe but overseas travel is expected. Most trips will include overnight travel.

Languages:

• Speaking:                      Yes                      English*

• Writing/Reading:          Yes                      English*

*additional languages as required or nice to have

Working Conditions:

(Applicable local workplace laws and statutes should be included in the description of working conditions)

• Remote Working, Hybrid working – 1 day per week in the office.

 

Our progress will give you countless opportunities to move forward too. Seek out new challenges, and you’ll find them. Stretch your thinking, and you’ll find new ways to make an impact. And if you embrace the opportunity to drive your own growth, you could go further, and achieve more, than ever before.

 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!