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Job Description Summary:

The Benefits Analyst supports the administration, and analysis of U.S. and global benefit programs to enhance the employee experience and align with the company’s total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives.

Key Responsibilities

• Administer health and welfare benefit plans (medical, dental, vision, disability, life insurance) and ensure accurate enrollment and eligibility.
• Serves as a subject matter expert for Leave of Absence (LOA) programs and claims.
• Maintain compliance with federal and state regulations (ERISA, ACA, HIPAA, COBRA) and support audits.
• Partner with vendors and carriers to resolve issues, monitor service levels, and ensure accurate data exchange.
• Assist in benchmarking benefits against industry standards and support recommendations for program enhancements.
• Develop employee communications and resources to promote understanding and engagement with benefits programs.
• Respond to escalated employee inquiries and provide guidance on complex benefit issues.
• Collaborate with HRIS and IT teams to maintain and optimize benefits systems and self-service tools.
• Support wellness initiatives and contribute to global benefits projects as needed.
• Identify process improvements to streamline administration and enhance employee experience.

Experience and Qualifications

• Minimum 2-4 years of experience in benefits administration or analysis.
• Knowledge of U.S. benefits regulations and compliance requirements.
• Proficiency in Microsoft Excel and data analysis; ability to translate data into actionable insights.
• Experience working with HR systems (Workday or similar) and benefits administration platforms.
• Strong communication and problem-solving skills; ability to manage multiple priorities.
• Bachelor’s degree in Human Resources, Business, or related field required; professional certification (CEBS or similar) preferred.

Annual salary range for this position is between $73,000.00 - $90,000.00 gross before taxes.

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What Rocket Software can offer you in USA:

• Unlimited Vacation Time as well as paid holidays and sick time

• Health and Wellness coverage options for Rocketeers and dependents

• Life and disability coverage

• Fidelity 401(k) and Roth Retirement Savings with matching contributions

• Monthly student debt benefit program

• Tuition Reimbursement and Certificate Reimbursement Program opportunities

• Leadership and skills training opportunities

EOE M/F/Vet/Disability.  Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.  If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected].  We will make a determination on your request for reasonable accommodation on a case-by-case basis.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!