Accenture, a fortune 500 company, is a global management consulting and professional services firm that solves its clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We serve clients in more than 120 countries with over 745 000 employees.

Overview of the Team:

People are at the heart of Global Protection and Security (GP&S), Accenture’s Corporate Security Team. We are an organization of highly skilled, experienced, and diverse professionals who take immense pride in serving Accenture and helping grow the business. The Regional Protective Services team is a core part of GP&S with members based out of various regions of the world.

Job Summary

The Regional Protective Services (RPS) Associate Manager is responsible for incident and crisis management, emergency preparedness, physical security, and standards compliance. They support investigations, executive protection, event security, and security officer vendor management within Costa Rica and the region. This role requires collaboration with various internal and external stakeholders and flexibility to be on call 24/7, travel 25% of the time, and work outside normal business hours. The RPS Associate Manager will also support the wider Latam Regional Protective Services team.

Responsibilities/Accountabilities:

• Serve as the primary point of contact for the Regional Protective Services (RPS) with the Accenture Security Operations Center (ASOC) in Costa Rica.

• Foster a culture of security awareness.

• Contribute to and implement security strategies, plans, procedures, training and controls.

• Conduct systematic threat, vulnerability, and risk assessments.

• Cultivate and build engagement/relationships with internal and external stakeholders, including vendors, industry organizations (OSAC, ASIS, etc.), law enforcement, and other government agencies.

• Assist the GP&S Intelligence team in conducting and disseminating threat assessments for domestic and international operations.

• Demonstrate natural leadership and the ability to establish trust-based relationships, gaining valuable insights through collaboration and communication.

• Act as the primary escalation path in Costa Rica for incidents raised by partners such as Employee Relations, Human Resources, or Workplace.

• Lead RPS training and security operations across the Costa Rica region.

• Develop, collaborate and maintain strategic relationships with Employee Assistance Office, Employee Relations, Legal, HR, Workplace, IT, Travel, and local leadership.

• Ensure GP&S’s guidance and response actions align with Accenture’s policies.

Here's what you need:

• Bachelor´s degree in security & safety management, Risk Management, Crisis Management, Organizational Leadership, or relevant fields from an accredited college or university.

• Minimum of 7 years of relevant security experience or equivalent in private, government, or security forces.

• Minimum of 3 years’ experience working directly with Corporate Security functions.

• Industry-recognized local and international professional security certifications are a plus.

• Minimum of 3 years’ experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.

• Advanced English proficiency required.

Preferred Skills

• Excellent organization, analytical, and communication skills.

• Calm under pressure and ability to provide clear guidance and direction during stressful situations.

• Rapport and influence building skills.

• Stake Holders management and relationship building 

• Excellent customer service.

• Ability to learn quickly and to multitask; be adaptable and flexible.

• Ability to adhere to timelines and deadlines with effective time management skills.

• Must be able to work with and protect highly confidential information.

• Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.

• Ability to analyze operational data and summarize for leadership to make informed decisions.

• Comfortable with ambiguity with the ability to drive towards clarity for positive impact.

• Language skills preferred.

• ASIS CPP, PSP, and CPI are considered a plus.

Other requirements:

You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

 Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.