Job Description:

Mobile Repair Technician

Guildford, UK

£26,334 per annum

We're on a mission to repair the country's damaged smartphones and tablets.

About Our Company

We are part of Likewize. Likewize is a leading tech Protection and support company dedicated to resolving over 250 million tech problems each year. We are committed to delivering innovative solutions and exceptional service to our clients/customers.

Likewize Repair is the only Samsung and Apple approved UK mobile smartphone and tablet repairer. Comprehensively stocked with approved and genuine Samsung and Apple parts, the Likewize Repair fleet of mobile workshops is the best in the country. What is now Likewize Repair began life in 2012 as Reviveaphone. It was towards the end of 2022 that after significant investment from Likewize we rebranded and become Likewize Repair.

https://vimeo.com/697522163

What will you do? 

Your main responsibilities will include:

• Travel to different customers within your region to repair Mobile Phones and Tablets. (Fully equipped workshop van provided)
• Provide excellent customer service
• Carry out fault finding
• Quality Control checking using Samsung and Apple’s enhanced software
• Respect the value of information by following Likewize's data protection / information security policies and procedures

What do you need? 

• Live in the area we are recruiting for as this will be your region
• Full clean driving licence & be over the age of 21 for insurance purposes
• Outstanding communication skills
• A passion for technology & customer service
• Desirable experience repairing technology items

What do we offer? 

At Likewize, we care about you and your progression. We offer:

• 22 days annual leave, Increasing through length of service.
• A competitive salary and benefits package
• A supportive and collaborative culture
• A fun and dynamic work environment
• A range of learning and development opportunities
• Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption
• Access to a GP at any time, with prescriptions delivered to your home or work
• Enhanced Maternity, Paternity & Adoption
• My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases
• A fully paid Employee Assistance Programme
• Holiday buy back scheme, the opportunity to buy up to five extra days of annual leave

If this sounds like you, apply now and join our team!

Ensure Fairness & Embrace Differences 

We believe in fairness – so much so that Fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone. 

We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated – and are essential to our success.

Fluent in multiple languages? Be sure to inform our talent team during the recruitment process!