About This Position

 

This position is responsible for overseeing and managing the day-to-day operations associated with the construction, maintenance, operation, and restoration of Austin Energy’s (AE) transmission, substation, and distribution systems, and infrastructure.

 

Job Description:

Electric System Field Operations Manager

Purpose: 

This position is responsible for overseeing and managing the day-to-day operations associated with the construction, maintenance, operation, and restoration of Austin Energy’s (AE) transmission, substation, and distribution systems, and infrastructure

Duties, Functions and Responsibilities: 

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Performs strategic planning, resource allocation, and cross‑functional coordination for operational activities.

• Ensures that safety, compliance, reliability, and resiliency comply with established organizational requirements and the Austin Energy Electric System Resiliency Plan.

• Manages an evolving compliance environment (NERC, TRE, and PUCT reliability standards, ERCOT protocols, and cybersecurity requirements) across the service territory and implement quality control processes to track effectiveness.

• Prepares, monitors, and manages budgets, contracts, resource allocations, and capital improvement projects; creates and implements mitigation strategies; and authorizes the purchase and payment of equipment and services.

• Manages construction and maintenance work planning activities, projects, and programs; monitors workflow; and reviews and evaluates work products, methods, and procedures.

• Oversees emergency restoration activities, serves on the Austin Energy Incident Management Team during Incident Command Activation, and leads Mutual Aid deployments.

Responsibilities - Supervisor and/or Leadership Exercised: 

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities: 

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Austin Energy’s safety rules, regulations, work practices, standards, and procedures related to electric utility systems, high‑voltage operations, and electric system restoration.

• Knowledge of standards, protocols, operating guides, and requirements established by the North American Electric Reliability Council (NERC), Federal Energy Regulatory Commission (FERC), Electric Reliability Council of Texas (ERCOT), Public Utility Commission of Texas (PUCT) and International Standards Organization (ISO)(ISO 9001).

• Knowledge of evolving industry and regulatory developments, environmental regulations, and customer expectations.

• Knowledge of electric utility financial, managerial, and budgetary practices, including fiscal planning and budget preparation.

• Knowledge of Federal, State, and Local laws and ordinances, as well as City of Austin practices, policies, and procedures.

• Skill in emergency management techniques, outage restoration processes, and the Incident Command System (ICS).

• Skill in effectively managing conflict and navigating complex or uncertain situations.

• Skill in handling and prioritizing multiple tasks and building cooperation through purposeful dialogue and practical, reasoned decision‑making.

• Skill in data analysis, problem solving, and developing, implementing, and managing short‑ and long‑range operational plans.

• Ability to embrace the principles of equal opportunity, diversity, inclusion, continuous improvement, and change.

• Ability to quickly recognize and analyze irregular events, work with frequent interruptions, and adapt to changes in priorities.

• Ability to establish and maintain excellent communication and working relationships with City employees, customers, and the public.

Minimum Qualifications: 

• Graduation with a bachelor’s degree from an accredited college or university in a field related to the job, plus six (6) years of related experience, including two (2) years of experience which were in a supervisory or managerial capacity.

• Relevant experience may substitute for education on a year-for-year basis up to four (4) years for the non-supervisory/managerial experience.
   

Licenses and Certifications Required: 

Valid Texas Class C Driver License.

Preferred Qualifications:

• Knowledge of relay-protection, metering and/or SCADA of transmission and/or distribution substation systems in an electric utility field.

• Experience in a supervisor role, performing the full range of supervisory functions for teams responsible for transmission, substation, relay, SCADA and/or metering.

• Experience responding to unscheduled urgent utility related matters such as outages, emergency restoration, and other business needs outside normal business hours.

• Basic proficiency with Microsoft Word 2016 or later.

• Basic proficiency with Microsoft Excel 2016 or later.

• Ability to travel to more than one work location

 

Notes to Candidate:

Performs strategic planning, resource allocation, and cross functional coordination for operational activities. Ensures that safety, compliance, reliability, and resiliency comply with established organizational requirements and the Austin Energy Electric System Resiliency Plan. Manages an evolving compliance environment (NERC, TRE, and PUCT reliability standards, ERCOT protocols, and cybersecurity requirements) across the service territory and implement quality control processes to track effectiveness.

Prepares, monitors, and manages budgets, contracts, resource allocations, and capital improvement projects; creates and implements mitigation strategies; and authorizes the purchase and payment of equipment and services.
Manages Relay and Control construction and maintenance work planning activities, projects, and programs; monitors workflow; and reviews and evaluates work products, methods, and procedures. Oversees emergency restoration activities, serves on the Austin Energy Incident Management Team during Incident Command Activation.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more.
 

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.

• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held.

• Starting salary will be based on overall relevant experience from your application.

• Responses to the Supplemental Questions inquiring about experience should be reflected on application.

• When completing the City of Austin employment application, the work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number.

• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

• Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fi elds that are not applicable.

• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.

• If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

• This position requires a criminal background investigation.

Good Standing Employees:
Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and all of the preferred qualifications (if any) of the position will be included
in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

Assessments:
Your skill level in some of the competency areas for this job may be assessed through skills testing.
 

Pay Range: Commensurate depending on qualifications and experience.
Location/Hours: 2526 Kramer Lane, Building E, Austin, Texas.
Monday - Thursday 6:00 am to 4:30 p.m.
 

Work Schedule:

• This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin.

• Work hours may include after hours, holidays, and weekends.

• Shifts may change according to departmental needs.

• Employee may be required to work additional hours outside of regular work schedule.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully
completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

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JOIN THE CITY OF AUSTIN TEAM

 

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

 

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

 

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.