***location is flexible/hybrid - will consider any location with correct candidate***

Summary

We’re looking for a highly motivated and detailed leader to fill the role as a SIU Manager who has a passion for managing individuals. As a SIU Manager, you will supervise the management of the Special Investigations Unit and ensure adherence to all company policies and procedures. It will be your responsibility to lead Supervisors over individual SIU sections. You will be responsible for developing action plans, coaching, and using performance data to make decisions.  Oversee claim investigations and independent investigations leading to prompt resolution. Coordinate and manages training for associates. Reports results to management and makes recommendations for changes. Participate in business planning and strategic developments. Manger will work independently and in a team environment.

Qualifications

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely because of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants

• Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.
• Must be able to multi-task.
• Must be able to learn and apply large amounts of technical and procedural information.
• Must be able to communicate effectively verbally and in writing
• Must have the following education and experience:
• Must have 5+ years’ experience managing leadership associates while being responsible for the development, execution and outcomes of business plan initiatives.
• Must have 3+ years’ experience in multiline claims or SIU, prior commercial auto/trucking experience preferred.
• Must be able to travel up to 25% as conditions allow.
• Degree preferred

Primary Position Objective:

Under general supervision of the Senior Manager, is RESPONSIBLE for the special investigation function to prevent and detect internal and external fraudulent practices and activities within the office.

Essential Functions:

INTERVIEWS and/or APPROVES job applicants for employment. CONDUCTS and/or REVIEWS associate

Performance Appraisals. INITIATES or APPROVES salary adjustments, performance ratings, and other personnel changes. COUNSELS associates and TAKES disciplinary action or TERMINATES the employment of associates as appropriate.

DIRECTS outside SIU Security investigations and Independent Investigators in the proper and prompt resolution of questionable claims.

MANAGES the development of evidence to support investigations and DETERMINES appropriate courses of action, i.e.; prosecution, restitution, etc.

COORDINATES training for regional associates in the prevention and detection of internal and external fraud.

USES available company and industry data from all sources for the detection of suspected or actual fraud.

PROVIDES regional management with appropriate reports related to SIU operational activities.

MANAGES the analytical support component of regional SIU Operations.

ACTS as liaison to HO SIU security unit, serving on the SIU Managers Council.  The SIU Managers Council provides   guidance and recommendations to enhance our fraud fighting capability.

ACTS as liaison to State Fraud Bureaus, NICB and other Law Enforcement Agencies and the Insurance Industry in the region.

PARTICIPATES in and MAINTAINS membership in local fraud committees.

PREPARES department business plans, staffing projections and budgets. REQUISITIONS supplies and materials necessary for efficient operation. REVIEWS plans and budgets periodically to achieve cost reduction where possible.

ADHERES to the GEICO Code of Conduct, the GEICO Claims Code of Conduct, company policies and operating principles.

MEETS attendance standard at business location to perform necessary job functions and to facilitate interaction with subordinates and management.

MEETS the requirements specified below.

•            Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, speaking, bending, reaching, walking, kneeling, carrying, climbing, lifting and standing for extended periods of time

•            Must be able to work both independently and in a team environment

•            Must be able to multi-task

•            Must be able to learn and apply large amounts of technical and procedural information

• Must be able to communicate effectively verbally and in writing
• Must be able to handle heavy claim volume and stressful situations.
• Driving a vehicle is an essential function of the job
• Must be able to obtain and maintain a driver’s license, certifications and permits in accordance with state and federal regulations, and company and departmental standards
• Must be willing to work in indoor and outdoor environments, inclement weather, in dim or bright light and subject to adverse weather conditions and noise
• The duties of this position are generally performed in the field, in an auto repair environment or at a business location under minimum supervision
• Must have the following education and experience:
  • Meet company educational requirements

Total Reward Package:

Salary Range: $89,000 - $168,000

• Medical
• Dental
• Vision
• Flexible Spending Accounts (FSA) for Health Care and/or Dependent Care
• Health Savings Account (HSA)
• Voluntary Life Insurance
  • Associate Coverage
  • Spouse/Domestic Partner Coverage
  • Child(ren) Coverage
  • Accidental Death & Dismemberment (AD&D)
  • Long-Term Disability
     
• Cigna Supplemental Benefit
  • Critical Illness
  • Hospital Care
  • Accidental Injury 

 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.