Collections Support Associate with Russian

Posted:
9/2/2024, 9:04:52 AM

Location(s):
Masovian Voivodeship, Poland ⋅ Warsaw, Masovian Voivodeship, Poland

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com.

What will you do? 

- Monitoring customers’ accounts
- Identifying outstanding balances due for collection
- Contacting (by email, phone calls) the customers with open receivables due for payment
- Helping in resolution of potential issues
- Documenting collection activities in designed tool
- Building and maintaining positive relationship with customers

#LI-EU

Basic Qualifications/Skills Needed:

- Fluent Russian oral and written
- Very good English oral and written
- Excellent communication and interpersonal skills oral and written
- Very strong ownership and responsibility for the assigned activities
- Strong organizational and time management skills
- Ability to work analytically in a problem solving environment
- Team work skills
- Ability to work in multicultural environment
- Flexibility
- Positive and target oriented approach
- Eagerness to develop knowledge and skills in the areas of accounting and process management
- MS Office Excel skills would be an asset
- Experience in Accounts Receivable Team would be an advantage but is not required

- Ability to work from the office located in Warsaw city center (2/3 days per week).

What can we offer: 

  • Using foreign language and new technology solutions daily, cooperating with various global Clients 

  • Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace 

  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings 

  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are 

  • Our commitment to communities means providing opportunities for growth to individuals from different backgrounds. We positively welcome applications from all parts of the society, including  people with lived experience of having refugee status, seeking asylum or supporting refugees.

  • A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life 

  • Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives 

  • Full work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees 

When applying please enclose the below statement

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018, on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntarily. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority.” 

About Accenture:

Accenture is a leading global professional services company that helps the world's leading

businesses, governments and other organizations build their digital core, optimize their

operations, accelerate revenue growth and enhance citizen services—creating tangible value at

speed and scale. We are a talent- and innovation-led company with 742,000 people serving

clients in more than 120 countries. Technology is at the core of change today, and we are one of

the world's leaders in helping drive that change, with strong ecosystem relationships. We

combine our strength in technology and leadership in cloud, data and Al with unmatched

industry experience, functional expertise and global delivery capability. We are uniquely able to

deliver tangible outcomes because of our broad range of services, solutions and assets across

Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities,

together with our culture of shared success and commitment to creating 3600 value, enable us

to help our clients reinvent and build trusted, lasting relationships. We measure our success by

the 3600 value we create for our clients, each other, our shareholders, partners and

communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing