Scheduled Hours

37.5

Position Summary

As an integral part of the Strategic Engagement team, and under the supervision of the Director of Engagement Operations, the Associate Director of Engagement Operations supports efforts to establish and steward meaningful relationships with current and future donors through donor communication, including acknowledgements and routine reporting, and stewardship programs. This position will also help maintain data integrity around donor information and awards and assist with fund management for funds that require reporting. The successful candidate will be an analytical thinker who can manage multiple projects.

Job Description

• Manage the preparation of gift acknowledgements for WashU Medicine and Siteman Cancer Center, according to our acknowledgement plan, which includes writing acknowledgements from leadership and managing the delivery of acknowledgements through mail and our CMS Marketing Cloud.  

• Manage the annual stewardship process for scholarship reporting, including ensuring funds are awarded; creating and sending student profiles to donors; creating and sending donor profiles to student recipients; and working with the medical alumni engagement team on events to connect scholarship donors and students. 

• Assist with coordinating and implementing required stewardship reporting for individual donors (or their representatives). These could include research funds, professorships, fellowships, award funds, and lecture funds.

• Research and compile information to maintain stewardship and award records in University Advancement’s database.

• Assist and follow up with special projects related to donor recognition, including but not limited to special publications, plaques, physical spaces (interior and exterior), and temporary projects.  

• Perform other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Normal office environment

• Ability to travel to various on- and off-campus locations

Physical Effort

• Typically sitting at a desk or table

• Repetitive wrist, hand or finger movement

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor's degree

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications

• Intellectual curiosity regarding fundraising, science and medicine.
• Strong interpersonal skills, including the ability to communicate effectively with a wide range of individuals and constituencies within a diverse community.
• Ability to exercise good judgment, demonstrate an understanding of ethics related to advancement activities, and use discretion in interactions with donors, prospects, volunteers, university leadership, and others.
• Ability to articulate the needs, interests, and accomplishments of WashU Medicine to a wide range of audiences.
• Ability to perform in an intellectually rigorous and complex environment, including the capacity to interact effectively with important constituencies.

This position is located in St. Louis, MO and the targeted hiring range for this position is $58,400 - $66,000. 

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Business Interactions, Complex Systems, Customer Relationship Management (CRM) Software, Data Analysis, Database Management, Data Organization, Detail-Oriented, Effective Delegation, Ethical Compliance, Interpersonal Relationships, Microsoft Office, Oral Communications, Organizing, Report Creation, Researching, Social Interaction, Sound Judgment, Team Interaction, Written Communication

Grade

G12

Salary Range

$58,400.00 - $99,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.