Position Summary...

This role is responsible to improve online product content quality by executing the content roadmap, supporting AI-driven data enrichment, and collaborating with cross-functional teams. Promote adoption of content standards, analyze performance metrics, and help automate catalog data processes to drive business results

What you'll do...

• Drive Content Quality improvement initiatives
  • Help define and execute the content roadmap established by eCommerce leadership
  • Assist to drive cross-functional initiatives to continuously improve online product content
  • Support AI-driven content data enrichment models to enhance product listings, fill data gaps, and standardize product information
  • Collaborate with legal, compliance, and technology teams to ensure regulatory alignment and risk mitigation in data management

• Promote the adoption of Content Quality Scorecards and Content Style Guides across vendors, sellers, merchants and key account managers
  • Partner with merchants and key account managers to develop internal technical knowledge of Content Quality
  • Manage vendor relationships by educating about the importance of content quality and item maintenance and onboarding within the Walmart ecosystem

• Conduct analytics, generate Content Quality reports and measure KPIs
  • Analyze and report on content quality score metrics providing vendors and sellers with actionable insights into how their products are performing in the catalog
  • Measure the impact of catalog data health improvements on key business outcomes, such as increased search relevance, improved facet navigation, conversion, etc.

• Support process optimization and automation initiatives
  • Partner with Product, Data Science & Engineering in the automation of solutions for catalog data cleanup, validation and enrichment utilizing GenAI and machine learning to minimize manual data handling
  • Maintain and update documentation for process changes, SOPs and training materials
  • Define content ranking rules and runs quality checks to ensure ranking rules are properly working

Leadership Expectations:

Respect the Individual:
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve our Customers:

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

Qualifications:

• Prior Experience in merchandising or eCommerce an asset
• Minimum 1 year experience in an analytics role
• Excellent communication skills; proficiency in KPI analysis and reporting insights to business stakeholders
• Ability to prioritize and manage multiple projects with exceptional attention to detail

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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