At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Specialty Physicians (Commission)

Job Category:

Professional

All Job Posting Locations:

Mexico City, Mexico

Job Description:

About Orthopedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide.

We are looking for top talent for the position of Orthopedic Sales Representative – Indirect Channel

Purpose:

The overal responsibilities of the Sales Representative position include providing support sales objectives, clinical and customer support in hospitals and procedures, while ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest order/level. Maintain/handle surgeon and account relationships within a geographic territory – and may offer/sell the breadth of portfolio, services, and solutions for assigned accounts. 

You will be responsible for:

• Responsible for face-to-face and remote selling to both new and existing customers. Sells the organization's products directly to hospitals.

• Accomplish the established sales goals including market share objectives in prescribed territory.

• Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes. 

• Assist in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.

• Guide and assist business partners ( distributors) through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure accurate utilization of DePuy Synthes products. 

• Analyze and design the commercial strategies for your territory in collaboration with business partners to meet sales goals and gain market share.

• Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.

• Differentiate DPS’s products versus competition by providing the customer unique insights. 

• Troubleshoot and handle customer requests, effectively lead hospital billing, build/close purchase orders. 

• Assists with coordination of trainings, educational programs, and product presentations in target markets.

• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as the need arises 

• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.

• Ensure DePuy Synthes Services and offering meet the highest quality standards. 

• Demonstrates Johnson & Johnson’s Leadership Imperatives and Credo.

Qualifications: 

Education & Experience: 

• Bachelor’s Degree

• Minimum of 2 years of professional experience related to healthcare devices sales and/or healthcare in orthopedics.

• Understanding of the healthcare industry environment with a focus on highly specialized (high-cost) products.

• Experience in public bidding processes

• Winning mindset for working in a high-performing team.

• Customer-focused with strong client relationship skills (healthcare professionals, healthcare institutions).

• Intermediate level of English.

• Driver's License

Other: 

• The ability to work in operating room environment.  

• Ability to work independently and autonomously 

• Ability to travel which may include weekend and/or overnight travel.  

• Strong interpersonal communication, influencing, critical thinking and problem solving skills required.  Internal and external customer focus 

• Results orientation/sense of urgency – ability to drive to tight timelines 

• Efficient, organized, self-motivated, positive and pro-active 

• High level of attention to detail 

• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred  

• Availability to travel

Safe Fleet requirements:

Since this position is eligible for Company Car as working tool, it is also required:

• Valid driver’s license.

• At least 3 years of driving a car experience, preferably in highway zones (between 80 and 110 km/h) and with standard vehicles.

 

 

Required Skills:

 

 

Preferred Skills:

Analytical Reasoning, Business Behavior, Business Development, Customer Analytics, Goal-Oriented, Innovation, Market Research, Problem Solving, Product Costing, Product Development, Product Lifecycle Management (PLM), Project Administration, Sales Enablement, Service Excellence, Sustainable Procurement, Vendor Selection, Versatility