Work Location:

Canada

Hours:

37.5

Line of Business:

Governance & Control

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview

The Wealth Shared Services, Governance & Control (WSS G&C) team is responsible for managing the enterprise regulatory compliance and operational risk program across the TD Wealth segment. The team enables multiple Wealth business units through the timely and consistent implementation of control and governance programs, initiatives, policies and standards. 

The Next Evolution of Work (NEW) is an enterprise-wide initiative that will transform our operating model and how we deliver initiatives/products to achieve faster and better outcomes for our customers and colleagues. Risk Marketplace (RMP) is defined as a Practice in the NEW operating model and will enable the development of highly skilled subject matter experts knowledgeable across the major risk categories defined in the Enterprise Risk Framework. Risk Marketplace (RMP) is a strategic asset that strengthens TD's risk-taking capability, enabling delivery excellence and early value realization while keeping the bank safe. RMP works directly with Journey and Platform teams (and in some cases non-NEW teams) to provide real-time risk mitigation and guidance. RMP 1Bs are at the core of the interaction model between the first line and the second line of defense.

Key Accountabilities

The successful candidate will lead a team of risk management professionals providing risk oversight of the aggregate risk to the DI Journey and other relevant change initiatives. Reporting to the AVP Change Oversight and Risk Marketplace, they will be responsible for key accountabilities as outlined below:

Maintain and enhance risk culture and awareness within NEW Journeys

• Build a collaborative culture of risk awareness and ownership in support of the Enterprise Risk Framework

• Support risk identification, mitigation, monitoring, and reporting across change activities, processes, and initiatives

• Bring a strong understanding of regulatory, risk and governance landscape pertinent to the Journey.

• Proactively stay informed on risk policy changes and key changes in laws and regulations.

• Build and maintain a team of risk professionals through ongoing training, development and talent management.

• Monitor and drive consistency around risk identification and mitigation within Wealth Journeys

• Highly seasoned professional role requiring substantial business knowledge and provides broad risk knowledge across multiple risk domains (e.g., Compliance, Privacy, AML, ORM, etc.)

Build and maintain strong stakeholder relationships within NEW Journeys

• Work with the Change Governance RMP Leadership team to mature and continuously evolve processes in alignment with the Agile @Scale and Change Governance Frameworks, striving to build efficiencies, oversight and trusted advice within Wealth Management

• Supports Direct Investing to design and implement effective internal controls/mitigation

• Serves as the primary conduit for the 1st line of defense to the 2nd line of defense

Ensure alignment with the Risk Marketplace Playbook within NEW Journeys and Journey operating manual

• Provide a thematic risk view across the portfolio of Wealth Direct Investing Journey activities and priorities

• Distill and report on risks within the Journey that merit attention from 2A Risk & Control Partner Function Leads and Wealth G&C Leadership

• Manage the biweekly DI RMP Risk and Control Partner forum and escalation of risks to executive risk meetings.

• Provide support and oversight to L10 RMP Practitioners in the completion of their activities.

• Act as the point of escalation for any issues with the delivery team or risk and control partners.

• Support escalations to facilitate timely sign offs from Risk & Control partners on requirements, processes and/or other artifacts, as required, to support implementation of initiatives/products and associated changes.

• Participate in Journey activities in alignment with the Risk Marketplace Playbook and Journey's operating manual.

• Ensure risk issues are identified, managed, and reported per enterprise policy/guidelines and ensure appropriate escalation processes are followed.

• Coordinate and facilitate required sign-offs for the CRA as outlined in the Change Governance Framework and/or other artifacts.

Qualifications / Skills / Experience:

The successful candidate will be a highly motivated self-starter with the ability to drive change.

• 10+ years in Financial Industry roles, Risk Management, or relevant experience.

• Undergraduate degree education preferred.

• Proven people management skills including experience in developing talent and creating inclusive team environments.

• Previous experience with compliance, privacy, anti-money laundering, or operational risk domains and/or broad understanding of other risk areas including fraud, technology, legal, credit risk, etc.

• Previous experience working in Wealth Management, Direct Investing, Governance and Control and or second line of defense is an asset.

• Understanding of risk assessment processes and methods and TD's three lines of defense model.

• Ability to interpret and apply risk policies and procedures.

• Leadership and influencing skills with the ability to advocate for decisions.

• Ability to question and challenge status quo.

• Ability to work in a fast-paced environment and manage multiple deadlines and priorities.

• Ability to work effectively in a highly collaborative team environment.

• Detail-oriented with the ability to follow up on items or determine appropriate steps for timely escalation and/or resolution.

• Ability to deal with conflicting points of view and to effect creative and responsive solutions.

• Sound knowledge in project delivery methodologies, including TD Scaled Agile.

• Comfortable navigating a space that is not well defined, ambiguous and complex at times.

• Strong written and verbal communicator with an ability to clearly and concisely articulate the business issue, supporting facts, and rationale/business value for recommended solutions.

• Excellent time management skills with a proven ability to meet deadlines.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet