Technology Support Engineer

Posted:
2/23/2026, 2:10:51 PM

Location(s):
Karnataka, India ⋅ Bengaluru, Karnataka, India ⋅ Gurgaon, Haryana, India ⋅ Haryana, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
DevOps & Infrastructure ⋅ Software Engineering

Workplace Type:
Hybrid

Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Linux Operations
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary
We are looking for a highly skilled and experienced Linux/Unix Infrastructure Lead (SME) with 8–10 years of experience to lead and mentor a team of Linux administrators. The candidate will act as the Subject Matter Expert (SME) across multiple Linux distributions (Debian, RHEL, CentOS, Ubuntu, SUSE, Oracle Linux) and Unix variants (AIX, Solaris, HP-UX). This role demands both hands-on technical expertise and team leadership to ensure resilient, secure, and compliant infrastructure operations. The candidate should also bring strong knowledge of automation, configuration management, and DevOps tools to drive modernization and efficiency.

Roles and Responsibilities:
Leadership & Team Management
Lead and mentor a team of Linux/Unix administrators across multiple geographies.
Assign and oversee daily BAU, incident, change, and project tasks.
Serve as escalation point for critical incidents (P1/P2).
Foster cross-skilling within the team for niche Unix flavors (AIX, Solaris, HP-UX).
Professional and Technical Skills:
Act as SME for Linux (Debian, RHEL, CentOS, Ubuntu, SUSE, Oracle) and Unix (AIX, Solaris, HP-UX).
Manage OS lifecycle: installation, patching, upgrades, EOL remediation.
Troubleshoot advanced kernel, filesystem, networking, and performance issues.
Implement security hardening and compliance baselines (CIS, STIG).
Manage logical volume management, clustering, and HA for critical workloads.
Automation & DevOps
Lead adoption of automation/configuration management tools: Ansible, Puppet, Terraform, RedHat OSCAP, Packer / Image Factory, Kickstart
Oversee CI/CD integration with Artifactory, Bitbucket, Octopus, GitLab, Azure DevOps, GitHub.
Standardize server builds, patching, and configuration via IaC principles.
Drive automation of repetitive operational tasks and self-service capabilities.
Infrastructure Design & Projects
Architect and deliver Linux/Unix solutions aligned to business requirements.
Lead migrations, upgrades, and DR/BCP readiness exercises.
Integrate Linux/Unix workloads with hybrid cloud environments (Azure/AWS).
Develop and maintain HLDs/LLDs, SOPs, and runbooks.
Governance & Compliance
Ensure adherence to OS vendor support lifecycles to stay EOL/EOS free.
Maintain patch/vulnerability compliance across all environments.
Lead OEM and vendor interactions for AIX, Solaris, HP-UX, and Linux support.
Ensure readiness for audits and regulatory requirements (PCI, GDPR, SOX).

Additional information:
8–10 years of hands-on experience in Linux/Unix infrastructure management.
Strong expertise in at least three Linux distributions and working knowledge across all listed.
Proven experience with AIX, Solaris, and HP-UX administration.
Proficiency in automation/configuration tools (Ansible, Puppet, Terraform).
Strong CI/CD pipeline exposure with Artifactory, Bitbucket, Octopus, GitLab, Azure DevOps, GitHub.
Expertise in patching, clustering, storage integration, and troubleshooting.
Experience in leading large-scale migrations, OS upgrades, and DR readiness projects.
Knowledge of containerization (Docker, Kubernetes) is a plus.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing