Scheduled Hours

40

Position Summary

Responsible for providing individualized assistance across the care continuum to patients, families, and caregivers to expedite, coordinate care, and address health system barriers. Assumes the responsibility for the coordination of patient care through interdisciplinary and multidisciplinary collaboration to achieve optimal patient outcomes with a focus on high-risk patients or those with complex care needs (including multidisciplinary care) while building and maintaining community relationships to provide expedient and reliable access to quality patient care.

Job Description

• Coordinates patient services with physicians and staff to provide quality care in an appropriate and effective manner; provides appropriate counsel and teaching to patients and families; ensures continuity of care and promotes health care maintenance. Bridges gaps in care, and assesses/troubleshoots care transitions and barriers to care. If order entry in the electronic medical record is part of the job function, completes requisitions/orders per Washington University guidelines.
• Promotes and maintains good public relations with patients/families and acts as a liaison between other departments.
• Assists physicians with examinations, procedures, education and other processes related to direct patient care. Provides direct patient care, including administering medication, vitals, and phlebotomy, monitoring IV therapies, and maintaining records in accordance with approved nursing techniques.
• May participate in clinical research; assists physicians and other health care providers in completing data for research studies and provides documentation required for studies. Enhances access to therapeutic clinical trials and optimizes communication with patients, families and investigators regarding therapeutic clinical trials, including patient-specific education about clinical trials.
• Participates in continued professional development, attending educational programs, in-service, and meetings as needed.
• Maintains navigation services documentation according to program standards.
• Performs other duties when needed.

Working Conditions:

Job Location/Working Conditions

• Normal office environment
• Exposure to blood-borne pathogens
• Requires protective devices
• Patient care setting    
• Direct patient care setting

Physical Effort

• Typically sitting at a desk or table
• Typically standing or walking  
• Typically bending, crouching, stooping  
• Repetitive wrist, hand or finger movement    
• Occasional lifting (>25 lbs)    

Equipment

• Office equipment
• Clinical/diagnostic equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

A diploma, certification or degree is not required.

Certifications:

The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration

Work Experience:

Nursing (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications

• Graduate of an accredited nursing program with 3 years of nursing experience.
• Current Missouri and/or Illinois RN licensure, depending on work location, in accordance with the Compact Act.
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Preferred Qualifications

Education:

B.S. - Bachelor of Science - Nursing

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

Specialty Specific Nursing In A Hospital, Clinic, Or Community Setting (3 Years)

Skills:

Clinical Research, Clinical Research Coordination, Clinical Research Management, Cross-Functional Teamwork, Database Management, Electronic Health Records (EHR), Epic EHR, Interpersonal Communication, IV Medication Administration, Multidisciplinary Approach, Nursing Practice, Patient Care Management, Patient Care Plans, Phlebotomy, Professional Development, Relationship Building, Research Development, Research Methodologies, Spreadsheets, Statistical Analysis Software (SAS)

Grade

S26

Salary Range

$60,800.00 - $105,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.