We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Hybrid

Job Description

The opportunity

The position is responsible for the Software Engineering leadership, application architecture, development and support of new and existing strategic digital application platforms for Manulife Asia.

Responsibilities

Application Architecture, Development and Support

• Technical leadership in Software Engineering for Manulife’s Digital Strategic Applications.
• Assist in the gathering and analysis of user requirements and provide consultation on estimates, sprint planning and validating / qualifying estimates provided by development teams and third parties.
• Translate user requirements into software requirements
• Assess application architecture impact and follow sound systems design principles, maximizing reuse of components and flexibility in configuration of design to support multiple country, sales channel, and life insurance product requirements.
• Maintain the quality standards of the application platform, ensuring robust QA and code review processes are in place.
• Establish and adhere to DevSecOps practices to maximize automation and continuous delivery practices, including comprehensive unit test automation.
• Maintain systems development standards, patterns and ensure compliance.
• Prepare and maintain full technical documentation of development tasks and deliverables
• Troubleshoot system errors reported by users
• Apply change management principles where appropriate in the IT process to effectively deliver solutions
• Ensure IT operational SLA compliance and operational efficiency of IT processes in support of business goals
• Define and promote software engineering standards
• Collaborate with fellow Lead Software Engineers in the region to build an exciting and innovative culture within the teams across Manulife Asia
• Contribute to the reuse of digital technology, solutions & skills to achieve cost efficiencies utilizing Agile, DevSecOps, repeatable technical playbooks and collaborative IT process automation practices.
• Open for travel within Asia Region.

People Development/Leadership

Provide technical leadership to one or more agile delivery squads. Participate/lead in cross training and up skilling activities for other software engineers Help onboard, train, and mentor new members in the team Coach software engineers in the Asia region for Manulife’s Technology Transformation

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

Knowledge/Skills/Competencies/Education:

General

• Passionate about software engineering.
• Built applications for large number of users and dealing with the challenges this brings.
• Good understanding of design patterns, and why and when to use them.
• Works in a structured logical way and does not just jump into new technology without fully understanding it.
• Previous experience setting up patterns for other engineers to follow and provide mentoring to the wider team.
• Previous experience designing application architectures

Education

• Bachelor degree or equivalent in Computing Science or Engineering

Experience

• A minimum of 15 years of experience in designing and developing integrated digital solutions.
• Extensive experience in building Microservices and Cloud Native Applications
• Extensive experience in delivering user-centric front-end applications (web and/or mobile)
• Experience in delivering projects from inception through to post-implementation warranty using Agile DevSecOps project delivery methodologies.
• Expert level experience of cloud PaaS services (Azure, AWS, Google Cloud Platform)
• Experience in delivering projects involving stakeholders from multiple locations
• Solid understanding of software delivery processes and tools (i.e. distributed version control systems, CI/CD)
• Recognize the importance of high quality code through non-negotiables like unit tests, integration/acceptance tests, performant, secure.
• Solid experience in implementing Site Reliability Engineering Principles and Practices for Enterprise Level Software Applications
• Solid experience in Cloud Security Concepts
• Insurance industry knowledge is seen as advantageous

Software Engineering Leadership

• Ensure programming best practices & quality gates are followed
• Ability to drive new technology analysis & discussion
• Ability to deliver under high pressure
• Ensure application integrity as product roadmap & business requirements.
• Committed team player
• Proven track record of developing applications using Agile methodology.

Technical Skills

• Expert knowledge in OOP frameworks and libraries, preferably Java Springboot and/or NodeJS.
• Expert knowledge in Cloud Native Development using PaaS solutions and containerization
• Expert knowledge in API Driven Development
• Expert knowledge in modern front-end web technologies, including Single Page Applications, Web Components, Service Workers and micro-frontends.
• Expert knowledge in API Gateways, Messaging, Data Event Streaming, REST, Distributed Tracing, Relational and Document Database Interface/SQL
• Expert knowledge in using telemetry and observability tools, such as New Relic, ELK Stack
• Experience in the design, development and testing of microservices
• Delivery methodology Agile, TDD/BDD/DDD within DevSecOps environment
• Knowledge of Mobile Application Development
• Knowledge of Salesforce and/or Microsoft Dynamics
• Knowledge of Cloud Services, preferably Azure.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].