Job Family:

Network Engineering (Digital)

Travel Required:

None

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

• Responsible for applying in-depth knowledge of the network and networking protocols along with excellent communication skills to perform in-depth troubleshooting of all issues that arise.

• Responsible for the continuous monitoring and management of the customer networks to ensure alarm receipt and processing procedures are followed. T

• Responsible for generating and processing tickets for technical support and service.

• Identify alarms, raise requests and will perform basic diagnostics of the problem and dispatch it as required to the appropriate Carriers or to dispatch field service technician and/or parts.

• Provides technical feedback to engineering concerning design/product changes/enhancements.

What You Will Need:

• At Minimum Two (2) years of IT experience.

• Experience  as NOC /Network Engineer.

• Familiarity with routing and switching technologies.

• Ability to analyze technical data quickly and communicate with others to resolve issue.

• Familiarity with networking best practices, monitoring and implementation.

• Ability to work in a fast-paced environment and prioritize tasks effectively.

• Experience with IT service management tools and platforms.

• Knowledge of network protocols and architectures.

• Must be a U.S. Citizen.

• Must be able to obtain Public Trust clearance.

• Must be able to work East Coast hours.

What Would Be Nice To Have:

• Network Certification.

• Experience supporting federal projects. 

The annual salary range for this position is $65,400.00-$98,200.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.