The Semi-Senior Operations Analyst supports the daily insurance operations, ensuring efficiency and accuracy in premium processing, certificate issuance, reporting, and period-end closing tasks.

Key Responsibilities:

- Process premiums and issue insurance certificates accurately and efficiently (30%)

- Generate and distribute reports to internal and external clients in a timely manner (25%)

- Coordinate period-end closing tasks, ensuring accuracy and compliance (20%)

- Analyze and improve operational processes to increase efficiency (10%)

- Monitor and resolve audit points, ensuring regulatory compliance (5%)

- Perform various operational tasks and provide general support to the department (5%)

- Provide excellent customer service to internal and external clients (5%)

Requirements:

- Bachelor's degree in Business Administration, Finance, IT, or related field

- Experience in insurance operations, financial services or mobile

- Excellent analytical, communication, and problem-solving skills

- Proficient in MS Office.

- Intermediate English level

- Strong organizational and time management skills

- Ability to work in a team environment

- Attention to detail and accuracy

- Ability to adapt to changing priorities and deadlines.