<gh-intro>
<text>

We are seeking an experienced Engineering Manager to lead and grow our talented Support Automations team within the Tools & Workflows group.

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<gh-about-us>
<title>About us</title>

<text>

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

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<gh-role-detail>

<title>About the role</title>

<text>

As an Engineering Manager, you will lead a team dedicated to reducing Bolt’s operational costs by automating Customer Support using advanced Machine Learning. This team works at a scale of over 100 million customers across multiple business lines, leveraging cutting-edge technology. Are you ready for the challenge? 

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<gh-responsibilities>

<title>Main tasks and responsibilities:</title>

<bulletpoints>

• <point>Leading and expanding a team of 4-7 Software Developers, including recruiting new talent.</point>
• <point>Collaborating with tech leads on backend architecture and design while conducting code reviews.</point>
• <point>Driving product development by working closely with Product Managers and Data Scientists, ensuring optimal team performance.</point>
• <point>Taking ownership of features and initiatives from concept to execution.</point>
• <point>Sharing knowledge, promoting engineering best practices, and fostering a feedback-driven culture.</point>

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<gh-requirements>

<title>About you:</title>

<bulletpoints>

• <point>You have 2+ years of engineering leadership experience with 4+ years of software development experience.</point>
• <point>You have a strong understanding of microservice architecture and distributed systems, with a focus on writing clean, secure, and maintainable code.</point>
• <point>You have data-driven decision-making skills and a passion for seeing projects through to completion.</point>
• <point>You thrive in fast-paced, customer-centric environments with a deep empathy for end-users.</point>
• <point>You have strong English communication skills and a university degree in Computer Science (or similar) or equivalent experience.</point>

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<text>

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
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<gh-perks>

<title>Why you’ll love it here:</title>

<bulletpoints>

• <point>Play a direct role in shaping the future of mobility.</point>
• <point>Impact millions of customers and partners in 600+ cities across 50+ countries.</point>
• <point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
• <point>Accelerate your professional growth with unique career opportunities.</point>
• <point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
• <point>Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.</point>
• <point>Take care of your physical and mental health with our wellness perks.</point>

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<text>*Some perks may differ depending on your location and role.</text>
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