---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Instructor Analyst
WORK SETUP: RTO

Responsibilities:
• Ability to speak with clients, present insights and recommendations
• Proactively callout risks and action plans
• Interpret day-to-day business objectives and prepare/execute operational practices/work programs.
• Ensure proper execution of processes by team ?Review all incoming work for clarity, provide clear work directions.
• May make decisions about the day-to-day operation of the group, including management of work assignments
• Identify and assist with development of support materials for team use, e.g., training manuals, role aids, and views in databases ?Prepare and analyze complex reports/information and formulate conclusions
• Ensure that all of the client responsibilities occur in accordance with the statement of work and service level agreement with client(s) ?
• Act as subject matter expert for team members, peers and/or clients as assigned

OTHERS
Project Shift Schedule: Morning Shift
Project Rest Day: Weekend
Project/Team Location: Gateway Tower 2

SKILL AND QUALIFICATIONS • At least 2 years of related work experience • Open to undergraduates • Ability to work in a dynamic fast paced environment and display resilience and a positive attitude. • The ability to work in a dynamic fast paced environment and display resilience and a positive attitude. • Results orientated with ability to meet targets. • Exceptional customer service attributes, particularly the ability to communicate in a concise, polished and professional manner and be able to demonstrate empathy and understanding. • Ability to work collaboratively and effectively in a team, with colleagues and staff at all levels • Good initiative, problem solving skills and ability to learn complex processes. • Ability to work with a sense of urgency and a commitment to quality and first call resolution. • Demonstrated computer, literacy and numerical skills

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.