Job Description

The Director, Organized Customer Access and Reimbursement (OCAR) will serve to optimize our engagement with organized customers for the U.S. Vaccines Business Unit. The organized customer segment includes Integrated Delivery Networks (IDNs), Payers, Employers, local Vaccine related societies, and state public sector entities. The OCAR director is accountable for defining needs and developing strategies and tactics to support the vaccines portfolio and managing a team of Associate Directors aligned to prioritized brands. The OCAR director will function as a subject matter authority for the trends and behaviors of the organized customer segment within the context of the vaccine business. The OCAR director requires strong knowledge of the organized customer segment, including Reimbursement of Vaccines, marketing planning execution skills, deep knowledge of the evolving vaccines healthcare landscape, robust analytical skills and strong team collaboration and leadership skills.

Role Responsibilities:

• Manage a team of Associate Directors aligned to prioritized brands and segments

• Function as a subject matter authority for dynamics, trends and behaviors of the organized customer segments broadly and within the context of the vaccine business to help drive our Company Vaccines strategy and performance

• Develop our Company Vaccines organized customer value proposition by portfolio and brand, and the associated messaging platform, to foster the prioritization and/or utilization of our Company Vaccines portfolio and compliant partnership with our Company given today’s evolving healthcare landscape and decision makers

• Partner with Brand Marketers to adapt and scale branded or disease specific marketing programs for optimal deployment with organized customers

• Create and deliver training content relative to new initiatives in the healthcare environment, including but not limited to health economic outcome research (HEOR), population health management and quality measures

• Collaborate with field Teams, Contracting and Distribution teams, IAM teams and Brand Teams to share insights to help meet the needs of our Company and the organized customer and to design specific initiatives relevant to organized customers.

• Develop relationships with key organized customer thought leaders; through established forums for feedback, e.g. advisory boards

• Collaborate on preparation of the annual Budget Plan and the organized customer marketing budget

• People Management of a team of associate directors

Qualifications

Education Minimum Requirement:

• BS/BA Degree Required

• MS/MBA Degree Preferred

Required Experience and Skills:

• 5 or more years of marketing experience including Payor, IDN, or other organized customer segment marketing experience.

• Demonstrated marketing strategic planning, tactical program design, and execution experience

• Proven track record of success with working effectively in a team-based environment, balancing diverse cross-functional perspectives, strong problem solving, leadership, and collaboration skills

• High level change agility, flexibility and comfort with addressing and adapting to ambiguity

• Demonstrated quality in oral and written communication and presentation skills

Preferred Experience and Skills:

• Experience marketing to organized customers strongly preferred

• People management.

• Deep understanding of the evolving Vaccines US healthcare landscape impacting the organized customer segment including payer landscape, quality and health information technology 

Required Skills:

Accountability, Communication, Customer Marketing, Decision Making, Financial Analysis, Health Outcomes Research, Leadership, Market Access, Payer Reimbursement, People Management, Strategic Thinking

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$190,800.00 - $300,300.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.  Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

NA

Job Posting End Date:

02/18/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.