Posted:
7/13/2025, 5:00:00 PM
Location(s):
California, United States ⋅ Cerritos, California, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!
Job Summary:
Job Description:
Do you have years of commission experience?
We are looking for a Lead Sales Associate to join our team!
At La -Z-Boy we are committed to improving our customers’ lives by helping them transform their houses into homes. Sales Associates at La-Z-Boy are paid hourly plus commission on written sales with NO COMMISSION CAP.
As a La Z Boy Sales Associate, you will also enjoy excellent benefits including:
Our retail Sales Representatives bring a wide variety of sales and non-sales-related experience. We have previous high school and college athletes, hotel/restaurant associates, retail managers, stay-at-home parents returning to work and much more! We hire for ambition, attitude and ethics then train in furniture knowledge and sales process. We have the BEST customers in the world and are very selective about who we trust to care for them.
Responsibilities
Engage with customers to understand their needs and provide exceptional service
Drive sales by promoting products and services effectively
Manage time efficiently to meet sales targets and deadlines
Maintain accurate records of sales activities and customer interactions
Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives
Consistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers
Maintain strong knowledge of features and benefits of existing and new product lines
Resolve customer inquiries and escalate appropriately when needed
Promote in-home design program
Maximize store promotions, marketing initiatives, and grassroots programs
Collaborate with support teams to ensure operational excellence
Ensure proper execution of all existing and new systems and administrative procedures
What is important to us in a Sales Representative:
A willingness and ability to learn quickly, follow proven processes and care deeply about helping people
Commitment to bringing your best self to work every day
Ability to bounce back from rejection and not take it personally
Self-discipline - excellent time management - must be proactive and driven
A go-getter balance with ethical caring
Requirements:
If you are serious about making a great living helping people love their homes, apply now and keep an eye out for a text or call from us, we’re scheduling interviews now!
Training Pay: $20 per hour for 2-6 weeks
Post-Training Pay: $18 per hour, plus uncapped commission
*If you are selling 100% of your goal per month, with 30% Design Sales, your average income will be around $76,000 annually.
Employee Assistance program (EAP):
At La Z Boy our employees’ well-being is a top priority!
You will have access to talk confidentially with a licensed therapist (with topics such as: anxiety, depression, stress, grief, and relationships)
Access FREE and DISCOUNTED resources for mental health, financial planning, legal advice, and caregiving referrals
Access to FREE online education resources
FREE online will documentation preparation
Help with better health care choices, like claims, billing, fee negotiation, and RNs who can explain diagnoses and treatments.
Employee Rewards:
BRAVO POINTS – save up points rewarded by managers to spend on almost anything! From merchandise such as home supplies, electronics, apparel, event tickets, travel, mastery classes and more NAME BRAND ITEMS!
REWARDS FOR TOP SELLERS
Employee Referral! Get rewarded for staffing at La-Z-Boy!
KEY RESPONSIBILITIES (other duties as assigned):
Drives Sales
Design Program
Customer Focus
People
Operational Excellence
MINIMUM REQUIREMENTS:
PREFERRED REQUIREMENTS:
SUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.
What You Can Expect:
Post-Training Pay:
The Total Compensation Range is at least the local applicable minimum wage and up to the high-earning average target for this role. Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, skills, and education. By providing our salary ranges and total compensation details, we aim to foster understanding and confidence in our pay practices.
Additional Job Description:
Weekly Hours:
Benefits for Employees in the US:
Benefit offerings to employee and their families include: Medical, Vision, Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time
More information can be found via: 2025 La-Z-Boy Benefits Overview
At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Website: https://la-z-boy.com/
Headquarter Location: Monroe, Michigan, United States
Employee Count: 5001-10000
Year Founded: 1927
IPO Status: Public
Industries: Furniture ⋅ Manufacturing ⋅ Sales