Customer Care Sales Reception - Waikiki/Kapolei - Bilingual Japanese

Posted:
11/27/2024, 7:05:50 AM

Location(s):
Honolulu, Hawaii, United States ⋅ Hawaii, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
On-site

Hourly Rate: $31.22

***This position will require to work from Ko Olina Beach Club and Waikiki.***

Are you looking for a place where meaningful moments are made together?  

 

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

 

Where great benefits lead to a life fulfilled. 

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) 

  • Medical/Dental/Vision/401K opportunities  

  • Travel discounts  

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities 

 

As a Specialist Sales Front Desk, a typical day will include:  

  • Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.  

  • Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.  

  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals. 

  • Promotes awareness of brand image internally and externally.  

  • Creates, logs, and expedites premiums (gifts) for site marketing programs.   

 

Guest Experience and Company Standards 

  • Welcome and greet guests; anticipate and address their needs. 

  • Interact with colleagues and guests professionally and promptly. 

  • Contribute to team goals. 

  • Always follow company policies and safety procedures. 

 

To Become a Specialist Sales Front Desk:  

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.  

  • Available to work a flexible schedule to include weekends and holidays. 

  • Sales experience preferred.  

  • Position may require background and drug screening, in accordance with state and local requirements. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

  • Must be Fluent in Japanese (Speak, Read and Write)

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide Corporation

Website: https://marriottvacationsworldwide.com/

Headquarter Location: Orlando, Florida, United States

Employee Count: 10001+

Year Founded: 1984

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Hotel ⋅ Rental ⋅ Tourism ⋅ Travel