Position Summary: 

The Office Coordinator I facilitates the efficient operation of the assigned department(s) by performing a variety of clerical and administrative tasks. Provides administrative support in a variety of functions to an individual, team, department, or other group in the organization. Responds to or routes routine inquiries from external or internal sources with standard correspondence or other messaging. Primary expectations include patient appointing, telephone triage, registration and other activities as defined.

Minimum Qualifications:

• High School Diploma or Equivalent
• Preferred: 1 year of administrative experience preferred

Essential Job Functions:

• Primarily serve as the receptionist for the office, greeting patients, visitors, or staff.
• Answers phones, directs calls to appropriate individuals, and prepares messages.
• Patient Appointing
• Copies, sorts, and files records related to office activities, business transactions, and other matters.
• Prints letters, memos, forms, and reports according to written or verbal instructions.
• May sort incoming mail and delivers to appropriate department or individual; processes outgoing mail.
• Performs clerical duties including typing, filing, and completion of simple forms. 
• Operates office machines including copiers, scanners, phone and voicemail systems, computers, and other standard office equipment.
• May take on team lead roles to assist with office activities and functions to maintain efficiency and compliance with company policies.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities

• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times.
• Ability to work in a busy and stressful environment and manage multiple tasks during designated work shifts.
• Strong interpersonal, verbal and written communication skills.
• Ability to work varied shifts.

• Computer applications, MS Office, EMR, internet applications and standard office equipment.

• Detail oriented, organizational skills and the ability to prioritize.
• Strong interpersonal and teamwork skills.

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification.  They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.

78012050 Patient Access Management (BSMC)