Job Classification:

Corporate - Human Resources

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions!

The Human Resources (HR) Programs and Services team is responsible for the operations for Prudential’s global total rewards programs, payroll, tax, accounting, and talent acquisition. It also provides data management, application management and shared services operational support for HR. A unique opportunity exists within the team for a Manager, Application Management to support the technical administration of Prudential’s Talent Acquisition processes.

Based on a hybrid support model of internal and third-party vendors, this role will work closely with the HR Process Consulting and Global Technology teams to deliver end-to-end solutions that support plan requirements, align with regulations, and provide an excellent user experience. This role will also collaborate with other stakeholders in HR at various levels of the organization.

This role will be a hybrid work arrangement based out of our Newark, NJ location.

What you can expect:

• Within the global HR Support model, this position will serve as the lead for Talent Acquisition business process application management.  This accountability will include partnership with key stakeholders to support, troubleshoot and implement global solutions across multiple ecosystems related to the business process.
• A fast-paced environment with need for thought ideation and creative solutioning to drive enhancements to the user experience and administration of business processes related to Talent Acquisition.
• Relentlessly champion continuous process improvement and simplification; identify and implement opportunities that yield operational efficiencies and / or improve member experience.
• Lead and assist with business analysis efforts for multiple projects and implementations.  This includes collecting and documenting business requirements, analyzing impacts and interdependencies of systems/configurations, partnering with technology teams to translate business needs into streamlined system designs, providing quality review of functional specifications, and coordination/execution of user acceptance testing (UAT).
• Provide analytical support to key stakeholder, such as: reports, metrics, ad hoc analyses, and presentations.
• Identifying, implementing, and enforcing key controls within the business process.
• Function as trusted advisor to the Process Consulting team while being an ongoing advocate for the business needs.
• Partner with the internal operations team that manages system integration files, providing business requirements and requisite subject matter expertise.
• Prioritize and reassess the work queue regularly to ensure critical objectives are the primary focus of delivery partners.
• Address / resolve production issues and related recovery efforts.

What you’ll need:

• Experience with Workday Talent Acquisition configuration and change management.
• Extensive knowledge and understanding of Talent Acquisition business processes.
• Strong business analyst skills and the demonstrated ability to use data insights to drive process improvements, particularly related to systems.
• Critical and creative thinking, with the ability to think broadly and make connections across multiple programs, processes, systems, and domains.
• Relentless focus on operational excellence, process simplification and a positive member experience.
• Positive relationship management mindset that demonstrates collaborative skills working with both internal and external partners.
• Excellent oral and written communication skills, with the ability to effectively flex style and approach based on the audience (e.g., senior leadership, vendors, technology support, executives, participants)
• Risk management and control mentality.
• Ability to present and clearly explain technical information to non-technical audiences.
• Validated ability to develop innovative solutions to problem situations, particularly in an autonomous setting.

I’d be a plus if you had:

• Experience with large, complex organization process management.
• Experience in technology or HR Operations.
• Experience working in an agile model.
• A basic understanding of what drives Talent Acquisition success in the financial services industry.

At Prudential, you can:

People who have successfully developed their skills in this role have gone on to be promoted within our Human Resources and Technology spaces.

We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services including 1:1 Career advice, on demand resources and networking to propel your career forward.

We’re a global organization, full of outstandingly dedicated people who aren’t afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
• Retirement plans:
• 401(k) plan with company match (up to 4%)
• Company-funded pension plan
• Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $115,800.00 to $172,300.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.