Atomic is the venture studio that co-founds companies by pairing founders with the best ideas, teams, and resources, and funding those with the most potential. When entrepreneurs co-found with Atomic, they team up with an experienced group of operators who have started dozens of companies and created billions of dollars in enterprise value. Industry disruptors like Bungalow, Found, Hims and Hers, Homebound, OpenStore, and Replicant all started at Atomic along with dozens more. Atomic was founded in 2012 by serial entrepreneur Jack Abraham and has offices in NYC, Miami, and San Francisco with a distributed team across North America.
Company Overview:
We are building a company that supercharges recruiting workflows and will become a staple in every talent acquisition organization and search firm. Our beta product has been adopted by hundreds of recruiters with promising signals on a PLG sales motion and favorable retention metrics after only a few months in the market.
As the Founding Customer Success Manager, you will play a critical role in ensuring our customers' success and satisfaction throughout their journey. It’s an opportunity to join a startup on the ground floor and evangelize a product that recruiters love. As the first CSM, you’ll define the playbook for our customer success function, and as the “voice of the customer”, your feedback will be instrumental in our product roadmap.
This role is hybrid and based in NYC.