Senior Product Designer

Better work begins at ShareFile

ShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole you – your ideas, your inspirations, your aspirations, your initiative – and leadership gives us the space to explore and the feedback to help us grow. And the best part? We do it all as a team. At ShareFile, we thrive as one. We always take care of each other because we succeed when we all succeed.

We help organizations deliver a modern client experience with secure, easy-to-use technology that streamlines document and client-facing workflows. With more than 90,000 customers and 3 million licensed users worldwide, ShareFile empowers people to focus on the work that matters most and is dedicated to making working lives everywhere better, simpler, and more fulfilling.

Grow at ShareFile

So how can you contribute as part of the ShareFile team? We are searching for someone who can help us make a little magic for our customers and their clients every day. We want someone who to:

• Work independently and effectively in a fast-paced environment 

  • Independently own small- to medium-sized projects, including initial project planning, managing timelines, and communicating project status

  • Create wireframes, concepts, prototypes, and high-fidelity visual designs to effectively communicate design solutions

  • Run quick research experiments to validate assumptions and inform design decisions

• Communicate design work within the user experience team and with cross-functional teams

  • Present designs in a clear, confident, and concise manner to diverse audiences

  • Explain rationale for design decisions within a larger context

  • Frequently seek diverse feedback, receive and weigh with a growth mindset, and integrate as appropriate

• Collaborate within the user experience team and with cross-functional teams

  • Collaborate closely with research and contribute to research strategy

  • Collaborate with cross-functional teams including product management, engineering, and others to ensure design solutions meet business and user needs

• Provide solutions with strategic intention

  • Understand business goals in regards to the product area

  • Identify opportunities for research in your product area and surface those needs to leadership

  • Introduce new, forward-thinking ideas and solutions in order to push our product experiences

  • Troubleshoot and resolve issues as they arise

• Demonstrate subject matter expertise in user-centered design

  • Understand how research and design fit into the broader product development process

  • Advocate for the user when working with team members across functional areas; Provide coaching and mentorship on how to apply design thinking and human-centered design principles

  • Assist junior designers by providing guidance and feedback on design work

  • Stay up-to-date with design trends and best practices

Basic Qualifications:

• 5+ years of user experience (UX) and user interface (UI) design, including experience in:

  • User-centered design methods and techniques (e.g., user research and testing, data analysis, customer journey maps, etc.)

  • Designing for software applications for multiple platforms (e.g., web, mobile, desktop)

  • Working and collaborating in Agile development environments using management and issue tracking software (e.g., Jira)

• Bachelor's degree in visual design, interaction design, human factors, human-computer interaction, or equivalent professional experience

• Solid portfolio showcasing product design experience and process

Preferred Qualifications:

• Working knowledge of web technologies and frameworks (e.g., HTML, CSS, JavaScript, React); experience with front-end coding a plus
   

• Proficient in creating low- to high-fidelity wireframes, designs concepts, and prototypes using industry tools such as Figma and Adobe CreativeCloud
   

• Strong understanding of design thinking, user-centered design, problem solving, and design systems
   

• Passion for design, users, and collaboration with designers and cross-functional team members

Does this sound like you? Is this the kind of environment in which you would thrive? Apply now! We’re building something special at ShareFile, creating technology that can help to reshape the way people around the world work. The impact you can have at ShareFile is life changing, and the opportunities here are limitless.

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process,  please contact us at (800) 424-8749 or email us at [email protected] for assistance.