SAP Meeting Room Support

Posted:
7/22/2024, 7:43:20 PM

Location(s):
Leinster, Ireland

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ IT & Security

Job Description:

Job Description:

Completing regular housekeeping checks to deliver a seamless meeting room experience to all internal and external users.

Ensuring the rooms are managed to a high standard.

Being the first point of contact for all room issues, providing timely response and coordination of remedial work

Reporting faults immediately through the Onsite Support team

Advising users on meeting room availability and suitability by using the On-Line Room Booking System

Skills:

  • A high degree of attention to detail and the ability to work under pressure.
  • Experience of being discreet when working with confidentiality and sensitive data
  • Excellent communication skills
  • Good customer service and communication skills
  • The ability to demonstrate great teamwork.
  • Technical professional experience in the IT environment; AV environment, network basics (TCP/IP),
  • - Win BS basic knowledge/ experienced user level (installations & updates)
  • - Win Office experience / Teams & Outlook
  • - MAC no
  • - Experience with Android OS (nice to have)
  • - Experience with ticket systems
  • - Good communication with customers

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.