• Patient Access Representative II - Neurosciences
• Location: Northwest Community Hospital - Arlington Heights, IL
• Full Time, 40 hours/week
• Monday - Friday
• Day shift

What you will need:

• High school diploma required. College degree preferred
• Minimum two years of customer service work experience required

General Summary:

Reporting to the Manager interacts with patients and/or their representatives to perform patient access registration and pre-registration intake and/or direct scheduling which may be performed outside of a call center environment. May perform advanced registration functions, status changes and ADT action for bedded patients. Provides billing estimates and point of service collections and assists in ensuring claim accuracy and reimbursement. Functions at the Point of Service (POS) front desks, walk-in registration areas, or emergency room and Immediate Care Center settings. Screens physician’s orders and pre-registration data for changes and compliance with payer requirements for medical necessity and pre-certification. Reviews and completes changes to third party eligibility and benefits verification. Enters and/or updates all required data in multiple hospital computer systems to activate accounts and notify clinical department of patient arrival.

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities