Accountabilities:

• Manage the end-to-end recruitment process, from sourcing candidates to extending job offers, ensuring a seamless and professional experience for all candidates and hiring managers involved
• Administer online assessments and support candidates with Workday application completion and system navigation.
• Deliver a positive candidate experience by providing clear, accurate, and timely communication throughout the recruitment process.
• Conduct HR interviews for rank-and-file and supervisory positions, ensuring alignment with role requirements and organizational standards.
• Ensure timely completion, accuracy, and compliance of all pre-employment requirements, including verification and collection of required documentation.
• Lead sourcing and employer branding initiatives by promoting the organization to prospective candidates and developing strategies to expand and strengthen the talent pipeline.
• Drive project management initiatives by leading BU and project-related calls and developing, executing, and sustaining continuous improvement efforts.
• Build and maintain strong partnerships with hiring managers, local operations, and Business Units to support workforce planning and hiring goals.
• Collaborate with leadership to track, maintain, and ensure the accuracy of recruiting-related data. Provide insights and recommend improvements for data management practices.
• Act as Officer-in-Charge (OIC) for assigned roles and supported divisions as needed, ensuring continuity and operational effectiveness.
• Lead the preparation of weekly and monthly recruitment reports, ensuring accurate data tracking and report development in collaboration with the supervisor for consistency
• Serve as the Subject Matter Expert for the divisions supported, providing guidance and mentorship to junior team members on processes and best practices
• Act as a Process Champion by identifying best practices, driving innovation, and improving existing recruitment processes.
• Represent Talent Acquisition in project discussions, calibration sessions, and cross-functional meetings.

Qualifications:

• Bachelor’s/College Degree in any field.
• Minimum of 3 years of sourcing and recruitment experience, preferably within the BPO or Shared Services industry
• Demonstrated success in recruiting for a wide range of roles and functions
• Proven ability to independently manage full-cycle recruitment processes
• Proficient in applicant tracking systems (ATS) and other recruitment-related platforms and tools
• Excellent written and verbal communication skills, with strong negotiation and influencing capabilities
• Strong organizational skills and attention to detail, with the ability to manage multiple requisitions simultaneously
• Ability to work effectively both independently and collaboratively with hiring managers and cross-functional stakeholders
• Strong commitment to delivering an exceptional candidate and hiring manager experience throughout the recruitment lifecycle
• Ability to coordinate and communicate effectively with local and global operations leaders
• Proficient in Microsoft Office and recruitment tools, including Excel, PowerPoint, Teams, Outlook, and similar platforms, for reporting and presentations
• Knowledge of competency-based and behavioral-based interviewing techniques
• Intermediate problem-solving and decision-making skills
• Knowledge of Boolean search techniques is an advantage
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
• Must be in current role for 1 year
• Must not have received any Disciplinary Action within the past 12 months
• Must not have any Attendance and Punctuality issues in the past 12 months 

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