At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

Qui sommes-nous?

Prospects solution de Corelogic offre deux des outils de productivité et de marketing les plus essentiels sur lesquels les agents immobiliers dépendent tous les jours: un CRM immobilier et de la recherche immobilière mobile. Notre CRM facilite la croissance des affaires des professionnels de l'immobilier. C'est un outil indispensable qui gère plus de 900 millions de relations clients. Notre outil de recherche mobile immobilière permet aux courtiers, à leurs prospects, aux acheteurs et aux vendeurs d'accéder à plus de 22 millions d’inscriptions immobilières à partir de leurs téléphones et tablettes. Nous avons plus de 300 000 utilisateurs uniques en Amérique du Nord et ce nombre continue d’augmenter rapidement!

Si vous êtes prêt à rejoindre une équipe dynamique qui développe des solutions logicielles innovantes pour le secteur immobilier, contactez-nous !

Ce que nous offrons:

Un environnement décontracté et collaboratif au sein d’une équipe vraiment cool!

• Une culture axée sur le développement personnel où les opinions et les idées sont valorisées.
• Une voix et une influence significative sur les décisions techniques.
• Développement professionnel y compris « lunch & learn » régulier en équipe et accès aux formations sur LinkedIn Learning
• Des programmes de bien-être visant à soutenir votre santé mentale, physique et financière
• Des équipements et des outils à la pointe de la technologie

Who are we?

Prospects solutions by Corelogic offers two of the most essential productivity and marketing tools that real estate agents rely on every day: real estate CRM and mobile real estate search. Our CRM makes it easy for real estate professionals to grow their business. It's an indispensable tool that manages more than 900 million customer relationships. Our mobile real estate search tool allows brokers, their prospects, buyers and sellers to access over 22 million real estate listings from their phones and tablets. We have over 300,000 unique users in North America and that number continues to grow rapidly! 
 

If you’re ready to join a dynamic team developing and innovating premium real estate software solutions, contact us!

What we offer:

A casual and collaborative work environment within a cool team!

• A culture focused on personal development, where opinions and ideas are valued.
• A significant voice and influence on technical decisions.
• Professional development including regular team "lunch & learn" and access to training on LinkedIn Learning
• Wellness programs to support your mental, physical and financial health
• State-of-the-art equipment and tools

Vos responsabilités: 

• Fournir une assistance professionnelle a nos clients par telephone et courrier electronique afln de:
• Resoudre tout probleme technique de niveau 1 lie au Iogiciel
• Offrir un service a la clientele exceptionnel
• Fournir des informations sur nos produits et services
• Fournir des informations sur nos promotions
• Fournir des informations sur Ia facturation
• Fournir des suggestions sur Ia maniere dont Ies utilisateurs peuvent tirer profit de nos produits de fac;on optimale
• Effectuer des tests sur nos produits pour s'assurer que nous resolvons efficacement les problemes potentiels. 
• Garder a jour Ia base de donnees
• Offrir du support a notre equipe de developpement en effectuant des tests sur les nouvelles fonctions de nos produits et sur !es corrections de bogues

Your responsibilities:

• Provide professional assistance to our customers by phone and email:
• Resolve any level 1 technical problem related to the software
• Offer outstanding customer service
• Provide Information on our products and services
• Provide Information on our promotions
• Provide Billing Information
• Provide suggestions on how users can best benefit from our products
• Carry out tests on our products to ensure that we are effectively troubleshooting potential issues.
• Keep the database up to date.
• Provide support for our development team by testing new product features and bug fixes

Job Qualifications:

Exigences:

• 2 ans et plus d'experience en service a la clientele, soutien technique et applicatif 
• Connaissances des systemes de Microsoft® Windows® environnement PC, courriels ... etc. 
• Excellente aptitude de communication en FRAN<;AIS et en ANGLAIS a la fois verbale et ecrite 
• Facilite et rapidite d'apprentissage
• Capacite a gerer son stress dans un environnement dynamique
• Posseder d'excellentes qualites relationnelles

Atouts:

• Connaissance du milieu immobilier

Must-Haves:

• Computer support training/diploma OR 2+ years of experience in customer service, technical support and applications
• Knowledge of computer systems (Windows and Mac) as well as mobile systems (iOS and Android)
• Excellent communication skills in FRENCH and ENGLISH both verbally and in writing
• Ability to learn quickly and easily
• Ability to manage stress in a dynamic environment
• Excellent interpersonal skills
• Knowledge of the real estate industry ( Good to have)

CoreLogic's Diversity Commitment:​

CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ​ We are better together when we support and recognize our differences. 

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Equal Opportunity Employer Statement:​

CoreLogic is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status or disability. CoreLogic maintains a Drug-Free Workplace. ​

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Please apply on our website for consideration.​

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