THE WORK: You will be part of a dynamic team, working together to build knowledge and support each other. Your role will involve participating in problem-solving discussions and contributing to the overall success of the team. We are looking for someone who is enthusiastic and eager to learn, with a passion for making a positive impact in our organization. Drive incident and outage management, investigation, and restoration Monitor systems and trends to improve performance and prevent incidents Track and facilitate acceptance of changes to production environments Operate information technology production services according to management protocols and Service Level Agreements (SLAs) HERE'S WHAT YOU WILL NEED: Expert proficiency in Issue Management Advanced proficiency in Application Quality Analysis It is advantageous to have prior experience in relevant related skills Bachelor's Degree BONUS POINTS IF YOU HAVE: Beginner proficiency in Adobe Premiere Pro Advanced proficiency in Quality Management

Client Project The CIO TS Argentina GS project is seeking an Application Tech Support Practitioner to join their team in the Information Technology Operations job family group. This entry level position will focus on issue management to ensure the smooth operation of the project. Responsibilities As an Application Tech Support Practitioner, you will be responsible for managing issues that arise during the project. This includes identifying, tracking, and resolving issues in a timely manner. Your primary skill should be intermediate proficiency in Issue Management. Additionally, having intermediate proficiency in Adobe Premiere Pro and intermediate proficiency in Quality Management and Application Quality Analysis, as well as intermediate proficiency in Adobe After Effects, will be beneficial. Identify and track issues that arise during the project Resolve issues in a timely manner to ensure the smooth operation of the project Collaborate with team members to identify and resolve issues Provide technical support to team members as needed

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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