Posted:
3/24/2025, 5:00:00 PM
Location(s):
England, United Kingdom ⋅ Manchester, England, United Kingdom ⋅ Scotland, United Kingdom ⋅ London, England, United Kingdom ⋅ Edinburgh, Scotland, United Kingdom
Experience Level(s):
Senior
Field(s):
Product
Join us as a Lead Digital Product Manager
In this role, you’ll own the relationship with key stakeholders in delivering new and enhanced journeys, with strategic input and delivery through an agile model. You’ll ensure the delivery of new and enhanced journeys into Online Banking and our mobile app by taking stakeholder requirements and converting into mobile customer needs
We’ll expect you to identify digital experiences that can better meet our customers' needs at key moments and resolve pain points, taking into account research on our NPS, complaints analysis and commercial and risk requirements. You’ll also drive continuous improvement across the domain.
You’ll also be responsible for:
To be successful in this role, you’ll have proven leadership skills and experience in line management, coaching and development of others. You’ll have the ability to define and implement strategic direction for future customer experiences. You’ll also have knowledge of digital channels, including mobile, online, and digital propositions, digital marketing, analytics, and customer research.
We’ll expect you to have an understanding of experience management, including journey mapping, UX and funnel management. You’ll also have experience of design methodology to execute strategic propositions. As well as this you’ll need strong governance and risk management skills and experience in agile ways of working within a project environment.
You’ll also need:
Hours
35Job Posting Closing Date:
28/03/2025Ways of Working:HybridWebsite: https://mettle.co.uk/
Headquarter Location: Knutsford, Cheshire, United Kingdom
Employee Count: 51-100
Year Founded: 2006
IPO Status: Private
Industries: Air Transportation