Senior Customer Technical Training Specialist (Virtual)

Posted:
9/10/2024, 2:42:14 AM

Location(s):
North Holland, Netherlands ⋅ Frankfurt am Main, Hessen, Germany ⋅ Île-de-France, France ⋅ England, United Kingdom ⋅ Berlin, Germany ⋅ Berlin, Berlin, Germany ⋅ Paris, Île-de-France, France ⋅ Amsterdam, North Holland, Netherlands ⋅ Horley, England, United Kingdom ⋅ Hessen, Germany

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Senior Customer Technical Training Specialist (Virtual)

Company:

The Boeing Company

Job ID:

00000438819

Date Posted:

2024-09-10

Location:

DEU - Berlin, Germany, DEU - Frankfurt am Main, Germany, FRA - Paris, France, GBR - Gatwick, UK, NLD - Amsterdam, Netherlands

Job Description Qualifications:

At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the sea bed to outer space, you’ll learn and grow, contributing to work that shapes the world.  Come, build your future with us!

Boeing Global Services (BGS) is seeking a Senior Customer Technical Training Specialist (Virtual) to join the BGS team and to be based in one of the listed locations:

  • Gatwick, UK

  • Berlin, Germany

  • Frankfurt am Main, Germany

  • Paris, France

  • Amsterdam, Netherlands

In this role, the focus will be on overseeing the review and evaluation of customer technical training needs to determine appropriate training content, objectives and design. The selected candidate will oversee activities for the development, delivery and evaluation of technical training.  They will also develop training concepts, techniques, and processes. This position will also use specialized software technology to research, configure, maintain, update and develop new and existing media and materials.  In this role, you will gather and analyze data to support complete proposal development activities, as well as ensuring accuracy and quality of training products. The Senior Technical Training Specialist presents proposals to customer and participates in defining contract statement of work.  This position consults with and coaches’ others regarding final product quality.

This position has been identified as a fully virtual work mode which allows employee the ability to work from home unless on travel.

Candidate must have ability to travel both domestically and internationally 50% – with short notice and for extended periods, anywhere in the world and for potentially extended periods of time (must obtain and possess current passport).

Position Responsibilities:

  • Analyzing flight data

  • Analyzing and designing pilot training

  • Make recommendations for targeted training

  • Coordinate with teams to define requirements for flight training courseware

  • Collaborating with Airline customers on flight data analytics and related training

  • Collaborate with Regulatory Authorities and Industry Groups

Basic Qualifications (Required Skills/Experience):

  • 5+ years of experience in Global Flight Operations as a Pilot flying Boeing Airplanes

  • 5+ years of experience as a safety professional supporting military or commercial aviation operations.

  • 5+ years of experience conducting aerospace auditing or operational data analysis

  • Previously type rated on a Boeing commercial transport aircraft

  • Bachelor's Degree or Equivalent 14 or more years' related work experience

Preferred Qualifications (Desired Skills/Experience):

  • Experience with flight training courseware development

  • Experience with flight operations analysis

  • Experience being a quality leader

  • Experience being a safety leader

  • Experience in being a crew resource management instructor

  • Experience with Competency Based Training and Assessment

  • Experience in being a pilot mentor, instructor mentor or standards captain

  • Experience with Instructional Design methodologies

  • Experience working with National Aviation Authority/Regulator

Typical Education & Experience:

Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 14 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+9 years' related work experience, Master+12 years' related work experience, 18 years' related work experience, etc.).

Employer will sponsor applicants for work visa status.

Relocation:

Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll.

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

Relocation:

No relocation available

Export Control Requirement:

Safety Sensitive:

This is not a safety sensitive position

Contingent Upon Award Program

This position is not contingent upon program award

Experience Level:

Individual Contributor - 5

Job Type:

Regular

Job Code:

6SGVI5 (G15)