Primary City/State:

Phoenix, Arizona

Department Name:

HIMS Operating Svc Ctr-AZ West

Work Shift:

Day

Job Category:

Revenue Cycle

Help move health care into the future. At Banner Health we are changing health care to make the experience the best it can be. If that sounds like something you want to be part of, apply today.

Banner Health was recognized on Becker's Healthcare 2024 list of 150+ top places to work in healthcare. This list highlights hospitals, health systems and healthcare companies that prioritize workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of their employees.

As a HIMS Technician you will be responsible for a variety of functions including the release of information, documenting, regulatory, compiling, processing, and maintaining patients' medical records on-site. You provide support to Document Imaging for the day shift as well as maintain continuity of care and integrity of patient health records. You will ensure all regulatory requirements of Banner are followed, as well as reconcile medical record activity, maintain records in centralized locations, retrieve charts, and scan, index, and validate records. You will perform quality control processes related to document imaging for the electronic medical record (EMR).You will work in a great supportive environment with a variety of tasks to keep it fun. Bring your healthcare knowledge, attention to detail, and technical skills to a rewarding career at Banner Health!

Work Schedule: Sunday, 8:00am - 4:30pm. Monday - Thursday 9:00am - 5:30pm. Includes holiday rotation.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. 

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position is responsible for the maintenance and preservation of confidential electronic health records. The position performs a variety of HIMS functions, including one or more of the following: record completion, transcription coordination, document imaging, release of information, and/or providing services and information to physicians and staff. May analyze the electronic medical records for quantitative and qualitative completion based on the facility’s medical staff rules and regulations, company policy, and State, Federal and other regulatory agency requirements.

CORE FUNCTIONS
1. Conducts routine releases of health information in accordance with company policy and all state and federal laws.

2. Reviews and analyzes health information typically through the use of electronic health record tools for provider completion and record deficiencies in accordance with the Joint Commission, CMS, state licensing agencies, Medical Staff rules and regulations, and HIMS Department standards. Accurately maintains data related to deficiencies in the Electronic Medical Record.

3. Provide customer service and assistance related to HIMS departmental functions to patients, vendors, providers, ancillary staff, and other departments in person, over the telephone, through email, or by other means including coordinating birth registrations with State recording processes.

4. Performs the document imaging function as required, including scanning, Quality Control and Validation, to ensure scanned images are uploaded into the correct electronic health record visit and meet minimum productivity standards as defined.

5. Perform current and retrospective review of scanned documents as needed through the certification process in an effort to maintain the integrity and completeness of the Electronic Medical Record and meet minimum productivity standards as defined.

6. Perform a variety of other support functions including assistance with basic transcription issues and requests, providing training for Dragon/voice recognition applications, assisting patients with completion of portal enrollment, performing merges and combines in the EHR, answering telephones, and other duties as assigned by HIMS leadership.

7. Works under regular supervision using defined processes. Conducts problem solving using a learned expertise in regulations and medical record requirements. Has assigned responsibility within a department or clinic. Customers are physicians and office staff, nursing and ancillary staff.

MINIMUM QUALIFICATIONS

Requires the knowledge of health information practices and principles as normally demonstrated through completion of one or more years of post-high school education in medical records and information systems OR high school diploma/GED or equivalent working knowledge or one or more years of experience working with medical records and/or health information management.

Requires the ability to communicate effectively in oral and written formats; requires ability to inspect, read, and analyze written material. Must be able to perform and work on multiple tasks and organize and prioritize work. Requires good judgment, initiative and problem-solving abilities, along with effective teamwork skills.

Requires strong technical skills in the use of software applications and databases. Must have strong organizational and interpersonal skills. Is knowledgeable and proficient in accessing and utilizing all applicable EHR systems as well as other applications utilized by the HIMS department.

PREFERRED QUALIFICATIONS

Current enrollment in the Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) Program. A background in the use of medical terminology for the assigned area is preferred. Additional related education and/or experience preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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