Insomniac - Escape 2024 Seasonal Passport Team Member

Posted:
8/15/2024, 5:00:00 PM

Location(s):
California, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Job Summary:

WHO ARE YOU?

Do you enjoy dance music? Do you excel at elevated customer service? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love of the event operations space. Is this you? Read on…

WHO ARE WE?

Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction.  The quality of the Headliner experience is our top priority.

Throughout our 25-year history, Insomniac has produced almost 400 festivals, concerts and club nights for over 4 million attendees in California, Colorado, Florida, Nevada, New York, Texas, Puerto Rico, and the United Kingdom, with expansions into Brazil, China, Japan and India.  Insomniac’s premier annual event, Electric Daisy Carnival Las Vegas, is the largest multi-day music festival in North America, and attracted more than 400,000 fans over three days in May 2019.  The company was founded by Pasquale Rotella, and has been based in Los Angeles since it was formed in 1993.

THE ROLE

The Insomniac Passport Team Member should be energetic, social, and ready to engage with all of our program members. There are various activations that are featured at select festivals, ranging from arts & crafts, to food and beverage stations, to interactive games and charitable giveaways. Therefore, the ability to adapt to a diverse and creative set of tasks will be a huge benefit to this role.

              

RESPONSIBILITIES

  • Have knowledge of the Insomniac Passport program and its offerings and  be able to communicate enthusiastically and informatively about them.
  • Be able to effectively use a laptop computer to cross reference various spreadsheets to check-in members on-site at our activations.
  • Knowledge of general festival information (i.e. hours of the show, stage names, major performing artists, location of the nearest medic tent, ATM, water station, etc.).
  • Assist in set up & strike of the Insomniac Passport area(s) while maintaining a clean and organized workspace during the festival.
  • Be creative and flexible with various tasks, and willing to get the Headliners excited about any and all activations.

QUALIFICATIONS

  • Large-scale event experience– exceeding 5,000 attendees
  • Proactive and creative thinker; problem solving and ability to “think on your feet”
  • Ability to work long hours, weekends, and travel (as needed)
  • Personable, enthusiastic and able to work well in group environments.

WORK ENVIRONMENT

  • Must be able to tolerate loud noise levels & busy environments
  • May work in drastic temperature climates
  • Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

EQUAL EMPLOYMENT OPPORTUNITY
Insomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Hiring Salary Range: $16.00-$18.00 USD

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

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The expected compensation for this position is:

$16.00 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment

Website: https://www.livenationentertainment.com/

Headquarter Location: Beverly Hills, California, United States

Employee Count: 10001+

Year Founded: 1996

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Concerts ⋅ Event Promotion ⋅ Events ⋅ Media and Entertainment ⋅ Ticketing