Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Account Manager, FI segment

Overview

Drive the expansion of payment acceptance across Financial Institutions segment in 3 markets (Serbia, Bosnia and Herzegovina, Montenegro), ensuring strategic growth and revenue targets are met. This role focuses on building partnerships, launching innovative acceptance solutions, and enabling FI segment partners to adopt new payment technologies.

Role

• Responsible for setting sales strategies and proposals to achieve sales goals that drive market share, volume, and revenue growth in acquiring business
• In cooperation with Account Managers responsible for Issuing business, manages existing customer relationships with Financial Institutions, as well as the acquisition of new customers
• Capable of negotiating and dealing on C-Level to identify opportunities and customer requirements
• Focus on client success. Partners with the customer to establish, execute and report progress against annual acquiring business plans
• Develop strong internal relationships within Mastercard to enable business goals achievement and differentiate Mastercard from the competitors.
• Build and maintain a robust pipeline of opportunities for new services and solutions.
• Identify acceptance gaps and propose tailored solutions.
• Translate insights into actionable acquiring strategies.


All about you:
• Years in payments or acceptance development.
• Strong understanding of payment ecosystems and digital commerce.
• Proven ability in consultative selling and solution-based approaches.
• Excellent analytical, negotiation, and stakeholder management skills.
• Excellent strategic thinking and analytical skills with an evidenced track record in problem-solving and creating solutions that increase revenue.
• Experienced in planning, managing, and closing complex, competitive sales efforts.
• Impactful and influencing, strong negotiation skills.
• Team player with ability to work with all levels in a highly intellectual, collaborative, and fast paced environment.
• Ability to manage and grow internal and external cross functional relationships and partnership.
• Bachelor’s degree.
• Fluent in English; additional regional languages a plus.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.