At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

The incumbent reports to the Associate Director, Policy Management & Ops Budget and is responsible for managing the suspense clearance job duties assigned. He/she is required to ensure that the output of his/her work tasks are met in terms of quality & timeliness.

• WHAT YOU'LL BE DOING

  
  • Responsible in preparing various reports as per the set timeline
  • Assist with the suspense entries clearance in different suspense accounts
  • Ensure that all output of work is accurate
  • Ensure that the suspense governance process is carried out as per Standard  Operating Procedure/process flow.
  • Handle enquiries from other users through calls and emails
  • Ensure that returned cheques are mailed out timely.
  • Look out of ways to improve on the processes to increase the efficiency & effectiveness at work.
  • Uphold compliance to all IT and Compliance guidelines.
  • Any other duties as assigned by senior colleague, reporting supervisor and/or HOD.
   

  WHAT WE ARE LOOKING FOR

  
  • Degree or Diploma
  • Familiar in using AS400 system.
  • Proficient in Microsoft Excel and PowerPoint.
  • Related insurance qualifications such as M5, M9 and LOMA would be an advantage.
  • Able to work independently and with a team in a dynamic environment.
  • Team player & able to work harmoniously with other teammate.
  • Self-starter who constantly strives for excellence.
  • At least 2-3 years of experience (preferably in Insurance Operations) or Policy Servicing or equivalent experience in Life/A&H policies.
  • Strong communication skills and ability to effectively influence individuals and teams at all levels of the organization

  Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way! 

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.